services and availability of the staff

Comfortable, spacious room. Breakfast was delicious…a great range of healthy options. Dinner was excellent value. Friendly, helpful staff.

Cigarette smoke from guests on nearby balconies and in the outdoor dining area…a negative of travelling in Italy generally.

Amazing place! Nice staff, excellent service, very good dinner.

Merano Hotels are all quite pricey. So we found this hotel a bit away from the oldtown centre. but this was a very positive surprise! Hotel facilities are very user friendly, balcony facing to the Alps, so quiet to here only birds chirping. Bathroom especially the show area is big. The entire room is very clean. A good restaurant is only 3 minutes walking distance, but the hotel dinner is also very good. The best is the breakfast, various options and very home style. Love this Hotel SO Much! We will be back in Summer for some Alps Hikings.

Exceptional service. Really friendly and caring staff. Breakfast had plenty of options. I chose dinner and it was 5 course meal every evening, a top notch choice and great value for money !

None, thanks !

Very nice room and ok breakfast. Atmosphere etc. a bit difficult due evaluate to the Corona situation so very few people.