The check in staff over the phone were amazing. Resulting in a smooth znx easy after hours check in. Thr location was easy to find and have clear instructions It was perfect for what we were after

Wkoud have liked more pillows in the room.

Spacious room, clean facilities

No internet, no plates or dishes

The hotel is very conveniently located next to a shopping centre with a good choice of eating options. The after hours check in process was good with excellent and friendly communication with the hotel.

The only minor downside was that the carpet in the room needs cleaning or replacing. Still a very comfortable stay.

Good location, close to major Hwy, shopping center across the road

Location was very good - easy access from Monash freeway. Staff friendly and helpful when contacted about issues with room.

Onsite restaurant closed so no breakfast or dinner option onsite - I did not see any indication of this when booking, only a sign on arrival at motel. Room amenities included microwave - none in room on arrival and had to call the motel to ask for one the next day. Could not access internet during stay - only succeeded for a period of half on hour one morning of stay. Reception un-staffed after 7pm on arrival (so couldn't follow up issues re microwave and internet until next day).

The Reception lady was helpful. Close to the venues that we need to go to.

Our stay was made very comfortable. Staff were very obliging.

the room was on the ground floor which was a bonus as i am unable to clilmb steps due to a back injury. nice shower

cockroach in the toaster and kettle draw, millipedes walking across the carpet, the room felt damp.

Nice and close to our purpose for staying

Road noise.

Nothing

Black mold in the shower,walls and ceiling of the bathroom dreadful.

Found it frustrating when expecting to have a breakfast buffet for $20 (as it was on the website) and when asked the staff member for the breakfast, she told me they don't have a breakfast but she would happily put a toaster in my bedroom. This is not a breakfast!

Didn't offer what is on the website!

it is ok

ok