The amazing hospitable people who run the place. They were always very accommodating for all our needs. I've stayed at many places in hakuba over the last 10 years and none have ever had the homily feel that I felt staying here. It was like being at home away from home. Location is perfect far enough that you don't have to hear the hustle and bustle from the main drag down echoland but you're only a 7 min away so it's extremely accessible plus the shuttle bus for the mountains is literally just outside the property. Andy and Senai (and the rest of the staff) were absolutely amazing and offered such a great experience I will definitely be back for a stay and a gin and tonic with Andy

Andy and Sanae are the best hosts! Great common area with a relaxed, sociable atmosphere, but the lodge can also be a quiet refuge if that's what you want to make it. Warm room, comfy bed, convenient dry room, walking distance to lots of good restaurants.

Very friendly staff!!

Can’t think of it!

The owners there are fantastic. Such a homely environment and a great time all round.

Great location. Very close to the shuttle bus that takes you to the mountain, and a short walk to Echoland for dinner. Breakfast was good, as was the hot pot dinner (they only do this on certain nights). A chill place to stay.