location

property was disgusting bed was all stained other sofa bed had crumbs and all food over it was not fit to use either, cooker didn’t work curtains had all mould on them room smelled whole place was dirty, fab in bathroom full of dust nothing like the pictures. waste of money was seriously irritated with the state of the property never been so uncomfortable no where clean to sleep total waste of money

Everything on one floor

Would have preferred to have the parking arrangements sent with the message including the entry pin

The location only

There was no where to park, the property was not clean at all lipstick on the cups, sink blocked, carpet filthy with stains tea towel had stains on, shower handle broken! Property smelt of smoking. Tried to contact the property and no reply they are ignoring my messages! Still waiting on my deposit back as well!

We had very bad experience. It’s really unhygienic. Property hasn’t been maintained properly. All the bed covers are stinky. Sink is blocked and I raised the issue they said someone will come and fixed it but housekeepers never come in. We got allergic reaction from dust and couldn’t breathe . Everywhere was mould.

Prefer not to say

A lot of things were broken inside the flat, but they've wanted 150£ deposit before I've checked in, i had to wait half an hour in the street until I've received the instructions to get inside, the rubish bin was full since i came there and nobody came to empty it for my 3 days stay,

The property was near the sea

They demanded another £150 deposit. When I got there, they would not give me my keys. There was no reception key was on the wall somewhere could not find it. It was a nightmare. The place was rundown windows were filthy curtains were ripped carpets were all stained it was just disgusting. And they said if I didn’t give them the extra 150, they would call the police and I would’ve had nowhere to sleep, so I gave in

For those that are tempted about the price of a stay at this property, please do not make the same mistake as us. From cursory glance at the reviews before booking we were aware that the property had cosmetic and hygiene issues. However, as we were only intending to use the property as a place to sleep at night whilst visiting friends in the area, we thought that we could overlook these issues to keep costs to a minimum. As previous reviews have pointed out, the property is dirty, has a pervasive scent of acrid smoke and is crying out for a little aesthetic TLC. Another troubling aspect is that the property is falsely advertised. All bar one of the photos on booking.com appear to show the interior of a completely different and more modern apartment than the one we stayed in. The listing is also not transparent about the exterior of the property which is forebodingly derelict and again...dirty. Prospective customers should also be aware that the place is situated in a rough and busy area of Eastbourne, so the apartment is always flooded with unpleasant noise pollution, and worst of all, you may not feel safe and secure during your stay. For example, somebody attempted to gain access to the property in the early hours of the morning via the creepy side alley. Luckily, we are light sleepers and were able to spook the would-be intruder as he attempted to prize the window open.

A couple of hours after we checked out, we were informed by the property owner that we would not be receiving our £149 deposit back due to us “removing two electrical fans and kitchen appliances” from the property. These accusations, whilst having some comedic value, were false! I attempted to dispute this with the property owner / company, however, they were slippery and then uncommunicative. I have since spent the last three weeks disputing the issue with booking.com directly. This has been a frustrating process of calling up every couple of days and being on hold for an accumulation of 8 hours. Throughout I was told “there is nothing we can do” or “all you can do is write a negative review”. I would then receive false promises of an investigation which would take “x” number of days and they would be in touch. This phone call would never come, and I would have to chase them up and start the whole process again. EVENTUALLY, I did receive the deposit back via booking.com. I have read many of the reviews for this property and a concerning number of them mention not receiving deposits for various reasons. I am in shock that booking.com continue to host the property on its site and allow its customers to fall victims to this pattern of behaviour. PLEASE DO NOT TAKE A GAMBLE and steer well clear of booking here.

Absolutely nothing. This property is not fit for human habitation and should be taken off of booking.com straight away. We want our money back as we did not stay here, it was disgustingly dirty and unsafe and it looks absolutely nothing like the pictures. The beds stunk and had no linen, just dirty blankets and it smelt like smoke and drugs had been smoked in the property. The bathroom was disgusting and full of mould and smelt vial and quite frankly I wouldn’t wish anyone to stay there- I’m fairly sure a homeless person would turn this down.

Everything, from the moment we arrived. A poo stained door with all blown windows from the glazing units being full of condensation. Mouldy curtains and stinky blankets, if you like filth and stench this is the place for you. Dodgy lurking in the alley way next to the property and we felt unsafe and disgusted.

Nothing to like

Everything We were lied to. The apartment was filthy and mouldy. Disappointed especially after I enquired about the state as I'm severe asthmatic. I didn't use anything. Everything was sticky. They need to change cleaners.

Location

The floor wasn’t enough clean and the shower door was damage by side which is not safe for family and when you call to the property staff not helpful at all and they cut the phone did not respond quite awhile very hardly to get them and discuss your issues which are not helpful. Unfortunately

Unfortunately the shower door wasn't attached,just propped up inside the shower ,a heavy glass door.The oven didn't work without the hob being on ...we tried everything the buttons had no markings to determine when they were off,pretty dangerous just glowing red hot while I used the oven.The toaster only worked if you held the button down ,extractor didn't work.No bedding for sofa bed just a cupboard of what appeared to be dirty laundry,also the sofa bed couldn't be pulled out where it was had to be moved to the kitchen area!The front window onto a busy,noisy road wouldn't close either ....Good frying pan and saucepan though !!!

Nothing

Everything Wanted to leave it straight away but no response from the host .

Nothing.

Looks nothing like the pictures. Not clean at all, and very much lived in. furniture is worn. Entry is so complicated it's unreal. Mould in the bathroom and massive stains on the carpet. And nowhere by the seafront

The location was good but there’s plenty of alternative properties nearby

We brought food to cook spent £30 and the cooker is broke. They take a deposit for the stay but not sure why the cooker didn’t work at all!

Around corner from lovely takeaway shops

Beds uncomfortable Tear in sofa Not enough bedlinen for beds The washing machine needs instructions It had a smell to it when we walked in. Wifi wasn't working properly We spend a month in England and honestly was the worst motel ever.

location . facilities .

could have cleaned better and changed some old furnitures.

most things

cold

Was clean

I was waiting out side for long the key cod wasn't work so I am iss now becouse I got cold and I try call for a resection more than 20 times they never answered

nothing

The furnitures were all dirty and stained , the mattress and cushions had mold and stains on it as well. floor carpets were dirty and stained. The heaters need proper maintence as it was cold through the night. Easier method of check in is needed . The dishes in the cabinets were all dusty and not cleaned regularly by the looks of it.

Definitely not recommended

CON ARTISTS STAY AWAY THEY WILL STEAL YOUR MONEY

STAY AWAY ITS A CON

The property is so dirty in each room I was so disappointed it wasn’t even the same as the photos I will never book again. I know what you look like on the photos I wouldn’t of but I didn’t even want to sleep floor is dirty the bathroom mode sink is blocked dirty the cupboards have cleaned out the turtle in the cupboards stains all over the carpet for two sofas in the living room had dirt on the sofas Tablecloth on the table hadn’t even been wiped down so that had dirt on it it was just a dirty. cutlery in the kitchen was all falling apart I wouldn’t of use the pots and pans because they would really old and not clean. I left dirty rag in the kitchen thing for me to wash up with but never have used it Just so much toilet needed a good bleach and a good clean that was so so dirty. Kitchen cupboard door wasn’t even on the hinges

I have so many photos of the property but I can’t add them on here

Location

The picture is misleading. Apartment is full of mold. Extremely dirty !! I would never stay here again !!!!

nothing didn’t even stayed their left after 40 min on the phone with receptionist

all, dirty smelled dump, mould in the bathroom bedding seemed damp on touch , bed had 3 duvets on top of the mattress then a fitted sheet I don’t even want how was to lay in there, lack of towels and the ones in there was more of hand towels the sofa beds had only pillows and a little fleece no bedding seen for the other 2 adults use to sleep, oven dirty, only 2 mugs overall was disgusting not appropriate for 4 adults and a 2 year old at all can’t put more pics as just allows me to add only 4 pics