The staff were amazing and we felt at ease straight away

Parking is a major issue

The hotel was cheap and cheerful and perfect for an overnight stay. It was within easy walking distance of central Taunton.

Nothing

Good clean quiet box room on the top floor. Good Shower. Good fan provided.

Mattress could be modernised.

Great experience from start to finish. Very friendly staff on reception speedy and professional. Clean and tidy room with tea and coffee , clean white towels and a very comfortable bed. Good choice of TV channels if needed.

Very small point was the slow wifi connection.

The lady that checked us in was lovely. So welcoming, friendly and helpful. Gave us some great local information. The room was nice, clean and comfortable with everything we needed. Good size. Great location as we were going to a concert at the cricket ground but is so central with pubs and places to eat nearby and near the train station too. Great price, fantastic value for money. We will definitely be back.

Nothing

very helpful staff

poor Wi-Fi signal and baby cot wasn’t fit for purpose and uncomfortable for my son, late night staff added extra duvet for comfort but didn’t really make a difference and son ended up sleeping in bed with myself and my partner

Location. Close to Taunton Railway Station and Somerset County Cricket Ground

Nothing we didn't like but as a warm night rooms were hot even with windows open. Not sure if fans are available?

Location good lots of shopping things to do

Staff were lovely, flexible, helpful, smiley. The room was a good size and good price for the location.

The accommodation was basic. It was ok, I don't really have any complaints but it just could have been a lot nicer.I think the place is in process of being refurbished. It needs it. There probably needs to be a lift installed as well, the layout is quite janky

The member of staff on duty did all she could to help us get a shower.

A working shower.

Very courteous and accommodating staff

The decor in the room is a little tired and the bed could have been a little more comfortable.

Great space, everything I needed.

Fridge in room was extremely loud at night and kept me up. Didn't love having my head right by the door.

Location was perfect, the staff were friendly and welcoming.

There wasn't anything I didn't like, I was quite satisfied..

Nice comfortable bedding. Helpful, friendly staff.

No hotel parking.

Just one overnight stay.

Shower not big enough for me.

Close to city

how thin the walls were. building work began in the room next door at 7am. we had a rude awakening from a tradesperson sanding the other side of our wall. spoke to receptionist who seemed confused as to why we were complaining

The staff were great. the hotel horrendous

This is not somewhere a business or visitor/ holiday person should ever use. This appears to be a hotel for either homeless, or government usages. Constant noise from other visitors until past two in the morning and the same from before 6am. It felt unsafe and there was even a notice on reception threatening anyone who causes trouble that a security company would be called. I have never seen this in an Hotel before and I stay in hotels around the UK most weeks. the worst place I can ever remember staying in. Even speaking to local people in Taunton during the evening and saying where we were staying resulted in laughs and comments like, why on earth are you staying there?? I have to say that the lady on reception was lovely. she is totally wasted in this establishment.

The staff were very friendly and helpful.The room was very clean and well equipped.The location is perfect.

It was all good 👍