La posizione logistica era perfetta per il mio uso.Il letto era abbastanza confortevole.Il personale è stato disponibile alle mie richieste.

Un Hotel di un certo livello dovrebbe essere più "Signore". Avevo prenotato 15 giorni prima nella stessa struttura con una tariffa non cancellabile e purtroppo mi fu cancellato un volo per causa maltempo, perchè nevicava molto a Chisinau. Ora, hanno tutte le ragione del mondo, perchè la tariffa non prevedeva il cambio dei giorni, ma non certo dovuto dalla mia volontà, e non è che non mi sono presentato perchè ho cambiato il mio programma, ma perchè il volo è stato cancellato. Niente, ho prenotato un'altra volta, e mentre la compagnia di volo mi ha spostato la data del mio arrivo, l'Hotel mi ha risposto che la tariffa non era modificabile e che quindi avrei dovuto ripagare. Benissimo, hanno ragione loro, si tengano pure 50 euro, ma sappiano che "signori si nasce", e loro non lo sono nati.

The room was clean and comfortable. Upon my request the receptionist called a taxi for me. The place isn’t far from the railway station

The location is a bit far from the city centre. And when a new guest comes into the hotel, I guess, it’s expected to turn to this person in English or country’s official language instead of any other one.

Amplasarea hotelului. Curățenie impecabilă. Personal amabil, receptivi.

Sejurul a fost unul placut, personalul amabil, am gasit produse pentru baie, prosoape destule, decor de Craciun superb in hol, a fost cald si bine. Paturile fff comode, am gasit si cateva posturi TV in limba romana. Cafeaua buna, mi s-a pus la dispozitie si fer de calcat.

Camera a fost foarte mica, din imagini pare mai mare. A trebuit sa trecem peste pat ca sa ajungem dintr-o parte in alta. Doar cateva posturi TV in limba romana.

The location is great, very responcive staff, and we've had a suite with just fantastic windows.

It could be nice to have some stand or hooks for coats by the door.

Everything was perfect

The stuff they were amazing helpful and super friendly

Curatenia

Lipsa balcoanelor, teraselor, geamuri la camera incuiate.

Fetele de la receptie au fost foarte amabile si ne-au ajutat cu orice problema, rezervari la restaurant, etc.

Locul de parcare inexistent

Resepsiyon çok ilgili Ebru Olga isimli çalışan çok ilgili çok yardımcı oldu biz istemeden gideceğimiz restaurantı aradı rezervasyon için ayrıca odada teknik bir arıza varmış kısa sürede hallettiler gecikme için Jest olarak odaya geldiğimizde bir şişe soğuk şarap bizi bekliyordu.Kesinlikle tavsiye ederim.

Great location, clean, well equipped and well furnished rooms.

Sound insulation was non existent. Large gaps under the room doors mean you can hear every noise from the corridor. Road noise is horrific all night even with all the windows closed.

Чистый, уютный отель почти в самом центре Кишинева. Идеальная чистота в номере, ежедневная уборка. Удобная и просторная кровать. Персонал очень доброжелательный и внимательный. Порадовало, что отель очень красиво украшен к Хэллоуину. Спасибо, с удовольствием вернусь снова сюда при следующей поездке в Молдову.

Хочу поблагодарить всех сотрудников отелям кем мы общались за гостеприимство и внимание. Большое спасибо Анне, Ольге и Вере! Очень хороший персонал! Надеюсь мы ещё встретимся! Отличный отель, всем рекомендую! Недостатков нет!

Мелкий недочёт: слабовато течёт вода в душе, слабый напор воды. Остальное все супер!

Booked this hotel for my parents for one night before flight and they were absolutely satisfied and met their flight well rested. Great location with easy public transportation access and sightseeing within walking distance. After booking manager provided her direct contact in WhatsApp, which was very convenient way to stay in touch from abroad. Friendly staff, always ready to help and fullfil requests. Definitely will recommend this hotel and will stay again.

Everything was perfect for the money. Stuff very helpful and nice. Rooms cleaned and smells good. Great atmosphere like I stayed home.

Nothing

Прекрасный отель! Персонал всегда вам поможет. Бар работает круглосуточно, то есть водичку можно взять в любое время. Очень приятная атмосфера. Красивое лобби. Чистые номера. Меня заселил в номер Владислав, очень приятный сотрудник помог с такси. Горячая вода в номере есть. Если вы попросите утюг или чайник вам все принесут в номер. Так же есть халат и тапочки это большой плюс. Обязательно вернусь еще и еще в этот отель. Спасибо за уют.♥️

The location of the hotel is really good, I think it was mainly the only highlight during our stay. The room was clean and nicely decorated.

The shower was broken and even though we informed the staff and they said someone will come and fix it, this did not happen. It was a real struggle to take a shower, the water was running onto the pipes, not through the shower head. It took a lot of time to take a proper shower. This is unacceptable at a 4 stars hotel. Another minus was the fact that they do not have an option for breakfast and no parking available. The only parking we could find was near the hotel, random on the street, we were lucky that we did not have any problem that we left our car there for the whole stay.

Ничего

Нет халата, не приятный запах, бутылки воды в номере, цена на баре взвинчены в 5 раз, на ресепшене молодые ребята, которые все забывают и орут по телефону, я находясь в номере слышала как они общаются.

Мой отзыв будет реальный на 24.09.2024

Итак, сразу хочу сказать что никому не советую этот отель. Первое , отель забронировала с 23.09-24.09 с ребенком. Дорога была долгая и прилет должен был быть в Кишинев в 02:00 ночи. После того как рейсы переносили , я писала в отель ( оплата сразу сняли) и говорила что мы приедем но когда не знаем. Просила продлить номер , так как выселение в 11:00 , в итоге после 15 часов перелета мы добрались в отель 24.09 в 10:00 утра, уставшие;((( измученные и голодные ! Нам пришлось доплатить чтобы остаться хотя бы до 16:00, так как через час уже выселение. Нам дали карточку , мы зашли в номер, и в этом номере спит сотрудник отеля, на кровати с голой попой. Сотрудник отеля нам сказал чтобы мы подождали пока этот номер уберут, нагрубил , нахамил , и сказали что больше нет свободных номер. Я была просто в слезах. Через час заканчивается как бы оплаченный номер, тут сотрудник хамит и говорит мне как клиентке подождите за дверью после него уберут! Хамское отношение ! На уступки никто не захотел идти., после того как в слезах просила номер , дали другой номер, в котором воняло так хлоркой , что выехало глаза! Отель отвратный, отношение ужасное! Девушка на рецепшн извинилась , но что извинения после такого

Очень приятный и отзывчивый персонал. Внешне опрятный номер.

Рядом шумная дорога, ночью не поспишь. Душевая кабина протекает, душ течет и гудит.

The staff

Everything was exceptional

My visit to Chisinau and my stay at the London Boutique Hotel 4* were truly delightful experiences. The hotel's prime location, just a short walk from the city center, makes it an excellent choice for travelers eager to explore the heart of Moldova's capital. One of the hotel's standout features is its unwavering commitment to delivering English quality and comfort, which permeates every aspect of the guest experience. Nestled within a meticulously restored Bessarabian mansion, the hotel's attention to detail in preserving historical charm while offering modern amenities is truly praiseworthy. What truly distinguishes the London Boutique Hotel 4*, however, is the warm and inviting atmosphere it exudes. It's the kind of place that instantly makes you feel at home, creating a sense of being in a familiar and comfortable environment, even when far from home. The attentive staff and the overall ambiance further enhance this feeling of coziness and belonging. In summary, I wholeheartedly endorse the London Boutique Hotel 4* to anyone planning a visit to Chisinau. Whether your journey is driven by business or leisure, this hotel's blend of exceptional service, convenient location, and charming ambiance make it a top-tier choice for accommodations in Moldova's capital. My own stay here exceeded all expectations, and I am confident that your experience will be similarly exceptional should you choose to stay at this splendid establishment.

I highly recommend the addition of an à la carte restaurant to the London Boutique Hotel 4*. Such an establishment would not only enhance the overall guest experience but also offer a diverse culinary journey that caters to a wide range of tastes. The inclusion of a restaurant with both traditional and international menu options would undoubtedly elevate the hotel's appeal. Incorporating an à la carte restaurant with traditional and international offerings aligns perfectly with the London Boutique Hotel 4*'s commitment to quality, comfort, and guest satisfaction. It would undoubtedly enhance the overall guest experience and contribute to the hotel's reputation as a top choice for travelers visiting Chisinau.

Situated in the best rated area in Chişinău. Amazing hotel!

Nothing.

Location is great, city centre within reach after a short walk

It would have been good to have a breakfast facility.