Lage an der Elbe einfach traumhaft

Badarmaturen defekt, undicht Zimmer komplett überhitzt Schlüsselkodierung klappte im dritten Anlauf Haus wurde nicht erklärt ( Spabereich?) Einladung zum Kaffee für Unannehmlichkeit ( Ansicht feiner Zug), wusste beim Auschecken keiner etwas davon, Kosten standen erstmal im Raum Trotz Hinweis, Geburtstag Mitreisende nicht berücksichtigt

Delightful room and service.

The location was beautiful, the breakfast excellent (although not quite up to the same standard as 12 ago).

I had to pay an unexpected surcharge of EUR 80 because the receptionists were not aware that I had reserved two rooms for a total of 4 people altough I could show that Booking had confirmed my reservation as indicated. I therefore expect a refund of the additional payment from the party responsible for the mishap.

Where can I begin, truly one of the best hotel experiences I've had. I love the history of the hotel along with the friendly staff who are willing to go well and beyond to help out and the smile that never leaves their faces truly made an everlasting impression. I will definitely be coming again if I ever visit Hamburg next time.

Nothing, there is nothing I did not like.

old world charm, decor, superb service

bed bed too soft

large room

Limited food option, breakfast reduced in quality (e.g. the hazelnut cake or small shrimp sandwiches i loved are gone) With the road splitting the hotel … I felt honestly the hotel was not worth the money (800e for 2 nights !!)

The stuff is exceedingly professional, the service is to the point. Rooms are marvelous and contain everything you can dream of.

personal; low-key; almost rustic location on the riv buy

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