The charming cottage and the beautiful and serene surroundings. A quiet retreat for the senses.

The house needed a little tender loving care from wear and tear- knobs on the doors, heating not working, Suggestion - a list of transportation available with numbers, food delivery places, little hidden gems to explore around the area on foot, useful information on how to and also areas to visit in the surrounding areas. Netflix does not work unless you have your own subscription. Other than these little minor inconveniences, it was an excellent stay.

location was fantastic. Quiet and tranquil surroundings. Close to shops and activities such as the 1000 steps, High ropes course, Puffing Billy and antique shops.

The property was not prepared for our arrival-there was only 3 pieces of firewood and we had to ring each day for more only to be told that only one bag of wood was usually supplied per stay (approximately 9 small pieces) and then it was up to the guest to source it themselves (we were given 2 bags under sufferance), the safety switch was triggered on our first night when we turned the lights on so the first night we were without power, the main oven didn’t work, 2 out of 4 gas burners on the stove didn’t work, the main light in the bedroom flickered and went off and on when switched on, so we were unable to use it because it was unsafe. The gravel driveway was difficult to negotiate as it was steep and there was a ditch either side which we were lucky not to reverse into on our first day. The water temperature was very temperamental. and the water pressure was poor. The noise of the septic tank in the main bathroom was also really annoying. The whole house was dirty and needs to have a damp cloth to all wood paneling and a good vacuum and mop. The house had lots of cobwebs. The staff were very unapproachable and rude. The house was advertised as having a DVD, CD and radio of which there was none-however the property owner dropped a DVD player off on our second last night and connected it up for us and he was really friendly, kind and easy to talk to. He was eager to hear and be shown each of these problems and said he’d investigate fixing them and he apologised to us.

Loved the location/surroundings and the bed...!

Gravel driveway was steep. No WiFi in thr master suite level.

Location, comfort, style

Shower access up stairs and less steps for older family members.

It was very close to our venue and cafes. The decor presentation was incredible!

Some of the facilities did not work properly. The water temperature was also difficult to control

The house is lovely and charming.

The driveway could do with some fixing it’s not easy to get into and out of. the Kitchen was very dirty, we had to clean everything before we could use it. not enough plates, very little detergent and cleaning products. we had to call for more fire logs. the ducted heating was not working on our last day. the heating in the master bedroom was not working. we had to ring regarding this as well. so they bought us a heater. The most disappointment was that we were meant to get a basket for breakfast that was not there. we found a box of half used corn flakes and that was it. Very disappointed with that. no tissues, 2 pieces of paper towel left, no serviettes.

the gardens, large size, close to nearby villages

quite shady, not good for toddlers (stairs, knickknacks)

Location, ambience,beautiful house

Coffee machine was missing filter basket, Was advertised as Air-conditioned but wasn't. Downstairs bedroom absolutely huge but musty. Not good for any lung related issue.