Great location, magnificent garden with beautiful trees, lots of water sports available

Internet is not included and costs a lot

Beautiful location and delightful people. has everything you need.

Facilities and rooms were great. Whole resort is kept clean and tidy. The staff are amazing especially Inneth in food and beverage, she is a massive saving grace for this place. Extremely warm and welcoming and always excited to see you and help.

The price of literally everything. You have to pay outrageous prices for Wi-Fi (on top of what you already pay to stay at the resort) and the price of all of the food and drink is ridiculous. The food quality for the most part is pretty average, however, all would be good if you weren't paying twice what you should be for it, you would simply get on with it. Be prepared to also go without pool towels, often there are not enough - again crazy for the amount of money you pay to stay.

Our private bungalow was very spacious and comfortable with all the necessary ammenities. The pool area was big enough that you could keep your distance from other people. The activity centre, while a bit rundown, was fun to have a game of table tennis. The buffet breakfast was great. Generally, a very well-kept place.

Pre check-in communication was quite slow (no response for several days) which made it a far longer process than it should have been to book the shuttle bus from the Airport. Dinner in the main restaurant was very expensive and options at the smaller Wild Ginger were somewhat limited. None of the staff ever smiled or seemed like they had any interest in helping, which made it feel like we were burdening them for ordering food or asking a question. They have so few towels available for the pool that every time we went, there were none left (the pool wasn't even particularly busy). I organised a shuttle to the airport as well over email but had to re-organise when we arrived as they hadn't booked it, then had to re-organise it twice more as every time we went back to reception they had completely forgotten about our previous interactions (even though it was the same staff member each time!), so we had no confidence waking up at 4am for our flight that we would actually be picked up. Thankfully we were, but that was after a night of unnecessary worry. WiFi is not free and the daily rates were very expensive. We stayed in much cheaper places across the islands and all had free WiFi.

Food was fairly good, staff were lovely for the most part, and you can tell that with love and attention, the resort would be a beauty.

Ive stayed before - definitely gone downhill since then, but in saying that, they had only recently reopened after COVID so were still getting the hang of things I suppose. We arrived at about 2am, and didn't get into our rooms until 4am, because they had issues with their key machine, so that was a bit frustrating that early in the morning!

beautiful rooms, amazing pools and facilities, lovely staff.

no Buffet dinners. basic lunch menu. very expensive food and drinks. dirty pool.

Great setup and plenty of activities to do without leaving the resort. the pools were great and not over crowded, the staff were friendly, and a huge area to explore.

There were notable run-down things around the resort, however, you could see the staff working hard to get everything back to what it was pre-lockdown. the breakfasts were good, however, the buffet dinners could be improved.

private and comfortable set ups, staff are very friendly and excellent customer service.

none

Great location. Beautiful pools. Lots of kayaks, boats paddle boards etc to use. Room was comfortable. Good spa.

Food was a bit average although we didn’t get around to trying the a la carte restaurant. You have to embrace ‘island time’ which is perfectly OK as long as you don’t have hungry children 😋

view and scenery

bed was really uncomfortable. the amenities were not all available and menu of restaurants was not all available.

Room, view and facilities were phenomenal. Staff were very friendly and accomodating.

Firstly, I understand that due to Covid, it’s been a struggle which I am empathetic about. My only negative which was a big deal for me because I loveeee good food, was the food was appalling and very limited. I honestly don’t think they have chefs onboard yet. Example being, tried to order a burger but they said no buns, tried to order a sandwich but they had no bread, tried to order a ceaser salad but they had no lettuce or egg… Ended up ordering a pizza at resort rate prices and it was a frozen cheap margarita pizza garnished with frozen peas, corn and carrot. I have never seen anything like it in my life!? My mother ordered a seafood platter and everything was over cooked and a lot of it burnt black. It was so bad she couldn’t eat it. I think they shouldn’t charge resort rates for food if they have unqualified people making it or defrosting frozen pre-made meals.

The breakfast and the dinner at the tepanyaki

The wifi not free, the rooms not very nice

Friendly staff exceptional helpful

Over all nothing to dislike

The breakfast is included in the price and is excellent - it has everything that you might want. The location is peaceful and spacious - the pools are clean and have great views. The staff were very friendly and helpful.

The only thing that I did not like was the loud music coming from the pool bar. It would have nice to have had some peace and quiet to enjoy the surrounding at some times of day.

Due to the international pandemic of Covid - 19, we left back to our country early Despite assurances we would not be charged the full 9 nights, we were, we stayed 4 nights. A little disappointed no response from e-mails replied to. It is a beautiful spot, however no bikes were available, and very expensive,, no wifi,

The location, Views, Facilities

If I am paying massive money for a night, the least I would expect a complimentary WiFi Breakfast had everything but tasteless

Staff is the most professional in whole Vanuatu. Trained, polite, helpful. In other hotels - simply unprofessional. Territory of the hotel is good.

Rooms are not nice, too old. Too many people on breakfast, but breakfast itself is OK.