Location to Airport is excellent. The standard complimentary breakfast was good. View of the front range mountains was very scenic.

Lack of shuttle service to the businesses, restaurants, in the area. Quite a hike to get to other services, making the stay feel isolated.

Super nice, clean, had a great room

Nothing, all was nice, no complaints

Beautiful well maintained

The elevator

Location, across from RTD train. Free breakfast. Great staff. Quiet

No hot tub

Room was comfortable and hotel perfectly located for airport - to be honest better than many other airport hotels I have stayed at!

Breakfast was terrible! limited choice and what was available was pretty grim! Also the use of plastic cutlery, cups and plates is pretty poor and also not very environmentally friendly !! Would have expected more

We were on an 11 vacation that got extended and the Hyatt place was the most comfortable place we stayed. Having the restaurant was such a welcome addition when we got there from a long day and the food was so good. We used it both nights.

Nothing

I loved the spacious rooms and the amazing breakfast

I wish the air in the rooms worked a bit better. I like my room on the cool side and it never quite got there.

Clean Helpful staff

Overall, the staff did a fantastic job, however, there was one exception and I will write that below. The pool was nice, visited twice, room was very clean and well stocked, fridge did not work first two nights, will comment on that below, but third night worked. The Room Attendant on our floor was very nice and acknowledged us twice during our stay, great job there. The front desk AGENTS did well, were attentive and understanding. The hotel was walking distance to the train, which made al of the travel needs very manageable. Breakfast each morning was good and the attendants we met and interacted with were friendly and helpful.

The Front Office Manager or Supervisor as we couldn't get a straight answer as to what her role was with the team. She did an incredible job with the crew that came in two of the nights, but was not attentive to our needs. I let her know during the weekend our fridge was not working, she stated "well gotta see if the maintenance staff came in today". When I asked they don't have a schedule?, she stated, "you know how it is". That is not a response and very inappropriate to talk about the staff that way. Fridge was finally repaired/replaced on Sunday afternoon, our last night of our stay. On Monday afternoon, we got back to the hotel at 4:00pm, let her know we would be in the lobby for the 5:30pm shuttle, and the second shuttle driver wasn't leaving till 6pm. We had to wait as she did not confirm in whatever book you keep track of rides that we were not on there. We asked over the weekend WITH her present at the Front Desk. As we waited the additional half hour, the shuttle driver, who said it was his 3rd day, knew we were not happy with her service, she never approached us to see what the concern was, just dismissed us like she did all four days. By the way, we waited till 6pm, was rushing through the terminal when she had all the information needed to ensure our stay and departure went smoothly, and failed. Lastly, I mentioned how she did a great job with the crews... well it seems we waited till 6pm so she could ensure one crew member had a ride, so that is what we took from this interaction.

Breakfast was great! Breakfast Much better than La Quinta! The bed was so comfortable! Quiet :) no disturbances from neighbors or door slamming. They granted me a 1pm late check out :)

The shuttle & a guest blocked the entry to go park for 5 minutes I had to wait until the guest finally moved their car… parking lot was very full & I had to park far away from the lobby & carry my luggage alone with no bellman. No hot tub!

The room was nice and large. It's not the cleanest hotel but wasn't bad for one night stay. Breakfast was typical hotel breakfast.

We must have gotten a room close to maybe the boiler room or the heating room. The sound got very loud late at night. The shuttle from the airport is every half hour hence a long wait if you just missed it. Not many food choices when you arrive in the evening as there are

Location for arriving from light rail and going to the airport staff were courteous to understand our situation that we had to checkout before noon but stay in lobby and needed lunch and airport shuttles at 3pm and 7pm

Moths would somehow fly into the room like 2 or 3 a day from hallway minor but annoying

Facility was beautiful and staff very friendly. Breakfast was very good.

Our neighbor in the next room was very loud. Not the hotel's fault. We had to call a couple of times, and the front desk took care of the issue.

property was very clean. All of the employees were extremely friendly. The bar area was exceptional as were the bartenders and dinner was excellent.

cannot come up with some thing at this time that was not acceptable.

Room was clean.

The shuttle to the airport was UNAVAILABLE for 3 hours prior to my flight. That is unacceptable when ir is advertised as a free shuttle benefit.

The breakfast was great, staff were friendly and helpful. Easy to get to from the airport with a lot of luggage and children. It was a great experience.

Nothing

Loved to be able to park at the hotel and use the shuttle to the airport. This is major selling point

Had to catch early flight and nothing available for breakfast.

Spacious and clean. Upbeat vive and super fast check-in.