The check-in staff and restaurant staff were extremely kind and welcoming. The location was great, and the hotel itself is charming. We appreciated the secure parking.

The sheets on the bed were dirty. There was something dark and sticky on them. There were beer cans in the smaller pool on Saturday late afternoon. We pulled two out of the filter intake area.

Superb staff.

Delicious breakfast, kids loved the pool. the staff was so friendly and helpful. we will be back!

Nothing!

The breakfast was amazing and the staff were always on hand to help. It was a short walk away from Tlaquepaque where lots of food and culture are found. The pool was a lovely way to cool down from the heat. I will definitely return without doubt.

Nothing.

Staff was fabulous. (The evening staff member, Nicholas, was not only a wonderful gentleman, he also spoke French!). The pool was nice, breakfast was wonderful, our room had lots of space and the bed was comfortable.

Nothing.

It was very cozy, nice and traditional Mexican

the shower water temperature and flow vary a lot

a beautiful charming villa with a peaceful hideaway garden, total tranquility in a lively quaint neighbourhood. Had the best stay, walkable to restaurants, shops and bars. Staff were lovely and accommodating, breakfast was luxury, highly recommend the hotel and area. it was a dreamy way to start our holiday.

Nothing, I missed it the day after leaving.

Comfortable, hacienda style building

beautiful place. breakfast

there was no food besides breakfast. would have been nice if they had some snacks or appetizers. the town with restaurants were around 4-5 blocks away. they had a menu that delivered food though

Quaint old hacienda, secure parking

starting to get a bit run down

everthying

need new coffee makers

your in the city and the cars and the noise then bam hole in the wall and your teleported to a paradise . the walls are high and it keeps noise out . the bartender fello is a great mixologist he can make you whatever you like . he’s so kind and so down to earth . he is no square

asking for the hot tub to be hot a couple of hours a head of time befor you get in .

charming, well decorated in the Mexicana style, 15 min walking dist to Tlaquepaque centro, quiet (mostly) bathroom fine, WiFi OK, beds medium comfort, parking good & secure, great staff & personnel, clean and comfortable. My daughter left a tablet and they called us before we went very far, so we could go back & retrieve it.

stairs - no elevators, lady in room above us walked at least 15 km in room clacking heels for hours (not really hotel’s fault) kept us up.

Quaint property.

Small rooms and plumbing issues

The property was very well taken care of and so close to Tlaquepaque. Staff was incredibly kind and helpful. The welcome drink was a wonderful surprise and the breakfast every morning was incredibly more than expected. The whole experience was fantastic and can’t wait to stay there again next time I visit.

wouldn’t change a thing.

Very beautiful, awesome staff and facilities

All good

cleanliness, friendly staff.

spotty wifi