arrived at the hotel late in the evening assessed the facilities it was obvious to me very soon that the hotel did not look anything like the images I booked with. had a terrible nights sleep in an extremely uncomfortable bed, I went down to reception to inform the staff of my unhappiness and that I had no intention of staying in their venue, they made me wait around all day before the manager finally said this happens often and they don’t really care i have to accept it. this is obviously unacceptable and not what I’d expect via booking.com. I explained that I would happy to pay for the one evening I stayed but nothing more as I had no intention of staying and had to find a more suitable venue for my stay. which I did and then left. I then discover that the hotel have been harassing my partner at our alternative venue & im deeply unhappy about this

arrived at the hotel late in the evening assessed the facilities it was obvious to me very soon that the hotel did not look anything like the images I booked with. had a terrible nights sleep in an extremely uncomfortable bed, I went down to reception to inform the staff of my unhappiness and that I had no intention of staying in their venue, they made me wait around all day before the manager finally said this happens often and they don’t really care i have to accept it. this is obviously unacceptable and not what I’d expect via booking.com. I explained that I would happy to pay for the one evening I stayed but nothing more as I had no intention of staying and had to find a more suitable venue for my stay. which I did and then left. I then discover that the hotel have been harassing my partner at our alternative venue & im deeply unhappy about this

I loved the breakfast. It was very divers. Each day was a surprise what they would serve for breakfast. Friendly staff and also a lot of options to choose from for dinner. Relaxing environment with a lot of facilities to choose from! Definitely a recommendation!

The property was very clean and well designed, so all rooms looked out onto the beautiful swimming pool. A lot of care and attention is made to the immaculate surrounding gardens, with lustrous colours of the eye catching flowers. It was very welcoming, and comfortable.

clean, reasonable price and friendly service

Great breakfast, very quiet hotel really relaxing, the staff is great , food at the restaurant is also good and prices are quite balanced, the hotel is in a very good location, just in front of the Hilton, with direct access to the beach (across the road). our experience was very good , on our 2nd trip to Sal.

Very nice. decent size ie unlike the huge hotels that are around the bay. It means it is quiet.

authentic. It feels more local. swimming pool is perfect size for swimming. nice view over the garden & pool.

personal, facility, cleanliness,

dinner menu is average in terms of quality and also variety

I liked the atmoshere of the property and we could stay all of us close together and store our kite and wing equipment next to our door on the grass. The staff is very helping all the time. We also liked very much the food also the breakfast as well. So we are coming back definitely as it was perfect for us:)