Lo mejor… el excelente trato de todo el personal

El agua de regadera fría y cómo se tarda en salir caliente, se desperdicia mucha agua

Great hotel like always

Location and staff.

Needs updating. Heard water running for extended time on 2 days. WiFi was poor, was unable to have my video conference.

Entire staff at the Hotel Dann Cali was very friendly, courteous and ultimatee level of security for the guests

Bath towels were not good quality we expect from five star hotel and coffee brewer/maker was not in the quest room. Hotel should provide the area for smokers somewhere in the building or roof top

Staff were very nice and the location is central, near great restaurants. The room was very clean and the furnishings were adequate. The wi-fi worked well.

Hot water in the shower was hit-and-miss. The second day there was none at all. The "soundproof" room was nothing of the kind - noise from inside and outside the building was heard very clearly. The windows in the room didn't close completely, which helps explain the noise. The curtains left large gaps. The safe wouldn't lock. When I tried to check out, a man was doing some photocopying right behind the desk. He saw me but offered no assistance, made no effort to have a fellow staff member check me out, and didn't even think to tell me someone would be with me in a moment. The breakfasts weren't good - poor selection with only a bit of fruit and no vegetable dishes. The scrambled eggs were unappetizing. The restaurant downstairs - the food was vastly overpriced and again, a poor selection.

My booking for the 17t of may was canceled they day i was flying in. Terrible and then they stated they were out of rooms. We had three rooms booked!

Good hotel, perfect location, you get what you paid for

The hotel is well located and has very good breakfast

only the staff friendliness

everything basically nothings works, the gym is nice

Location was great Staff were very helpful

Breakfast could be definitely improved as it was very basic and noise isolation in the room Also safe instructions could be handy

Some of the staff was very nice and helpful. Great location.

- The place is a bit rundown, old and outdated. -You could hear loud music coming from the lower ground floors till about 4 AM. - It felt like some of the staff were not very openminded enough to work in the hospitality business and know that gay couples may come and stay in the hotel… Without asking, they initially gave us a two single-bed room, after I had asked twice for a double bed for me and my partner (It got resolved at the end though)

From the beginning to the end, amazing stay at the Hotel Dann Cali, warn and genuine staff taking care of all our requests. You can feel that the staff is focusing in customer service and they really know how to make you feel that you are at home. Special thanks to the reception staff, the lobby Bar (Ruben and Willian) and the extraordinary service of Freddy at the restaurant. (by the way the food is above the average, very tasty and full of flavor :D ) Totally recommended the Hotel and looking forward to promptly return to la Capital del Cielo.

N/A

nice and clean

Very large rooms, helpfull staff, good location near to center

In 5* hotel I would expect richer breakfest. This is only thing ready for improvement.