good location for our cruise staff pleasant

JAL hotel only 5’ -10’ walk to China town , have Asian market on the way to China town All the stores open around 10am -9 pm 7/ 11 and Slawson store close by JAL hotel so we can buy snacks and water Good bakery open @7am close by to JAL hotel too

The street it’s kind dark

The location was conveniently situated. The breakfast was excellent using local vegetables and so much choices.

the room was smaller than expected. if I had known, I could have booked a larger and better room.

Our room was big enough to meet our needs including space for two large bags and two cabin bags. It is an easy walk to the Nihon Odori subway station and to the Osanbashi pier. We were able to visit several sites on foot including the Red Brick Warehouse, the Silk Museum, Chinatown and Yamashita Gardens. Great price.

Breakfast was excellnt

The room was too small

cleaning , comfort , close from everything

Great location close to Chinatown, harbour parkland and Hikawamaru museum ship. Clean, modern, well equipped and organised. Buffet breakfast very good. plus great value!

Just a minor thing-Room was a bit tight with the 2 single beds.

Everything

Nothing

I like that it is very close to everything easy to find and very accommodating staffs.

Maybe better pillows and thicker blankets. But everything else was spot on. Definitely would stay there again and recommend the hotel to my friends.

clean room, friendly staff

nothing

clean & Near to train station

room space too small

Good location, cozy room.

No big bath.

This was our second stay at this hotel and it was great, just as the first one. I forgot to mention in my previous review that one thing I really liked was how quiet the room was. I got a good night's sleep the entire time, which isn't always the case with a centrally located property. I would also recommend the restaurant. We didn't have breakfast there but the set lunch was excellent. The front desk and all the staff are also really professional and polite.

There wasn't anything I didn't like about this hotel.

The proximity to Chinatown was excellent and we enjoyed it. The breakfast personnel were lovely to me and baby. No complaints with restaurant.

The concierge were rude when we tried to ask for directions in where to buy baby diapers and when we were packing up we got 2 very aggressive phone calls just saying, "check out NOW!" The crib bedding provided was dirty and had baby hair on it. Bedroom walls were scuffed and dusty. We also had to pay ¥1 000 yen because we misplaced a room key at the end of our trip and we were not told of this fee. Also the elevators did not require a key to go up so it felt like there wasn't much security.

Everything

N/A

The front desk staff was very friendly and helpful. I had a package delivered to the hotel, which they held for us until we checked in, after arriving from an international flight. They were expecting me to arrive that day and brought the package out without my asking, which I think is great customer service. The room was also really clean and had all the amenities we needed (I liked that there were actual glasses and coffee cups, instead of single-use plastic ones). The room size is about standard for a business hotel in Japan, but there are also nice touches like a desk with a pull-out shelf and another small table, so if there are two of you staying in the room, you can both work at the same time. There is a Lawson convenience store just around the corner, so you can pick up all the snacks and drinks you need. The location is also very good for getting around the Kannai and Motomachi area, and Nihon Odori Station (Blue line) is about a 5-minute walk away. Overall, this is a very good value hotel and exceeded my expectations for a business hotel in Japan.

There wasn't anything I didn't like about this property.