Staff at the front desk is not helpful at all. For two people, the bed was small, 120cm, and the mattress unfortunately uncomfortable.

It was ok

Staffs could be more friendly

Great location to visit the nearby nightlife!

A slightly aged hotel, but still comfortable

Very helpful staff. Nice breakfast. Convenient location.

The back of the mirror in the bathroom is a bit dirty.

The check-in process went smoothly. I arrived about an hour before check-in time, and the reception gladly held my two bags as I did some sightseeing. The person at check-in spoke some English, which was helpful. They were also helpful when I needed to use the iron/ironing board. For a Japanese hotel, the room was somewhat spacious. The bed was comfortable to me. I was there during mid-December, and while it was cold out, the room temperature was fine by me. The bathroom and shower were okay. My expectations for a 2-3 star hotel were met, as I wasn't expecting the Ritz Carlton. From some previous reviews complaining about smoke smell in a non-smoking room, I did not notice this at all. It's an issue in Japan in general, but it seemed the whole fifth floor was non-smoking. Overall, the room was adequately clean. I did not have the breakfast, which I've seen good reviews about. Location (walking): 5mins to Kokubuncho nightlife and restaurants 5-10mins to shopping 20-30mins to Sendai Castle and/or Zuihoden 20mins to Sendai Station Less than 5mins to Metro station 1min to Ramen Jiro (famous Tokyo ramen chain) Good location overall if you don't need to be right by Sendai Station

The location was great, and price was great. Staff was very pleasant and helpful.

WiFi was very limited.

Good location, friendly and attentive staff, good value

They have free coffee. The room is pretty large. Location is not bad considering there’s a bus that run frequently.

Toilet is a little bit small. The room is pretty old