Nice location near to the temple. Little but nice pool. Real friendly staff, prepared to help you with any question.

The offer a 3 person bedroom for 4 persons.

Very helpful staff, great traditional Sri Lankan breakfasts. Clean hotel and nice Clean pool. Also nice selection of English speaking tv channels.

Beautiful hotel in the central area of Jaffna Town. Well maintained clean rooms and toilet. Rooms are big, spacious and comes with tea making facility. Super friendly, warm, respectful and helpful staff. The staff went the extra mile to not only meet the needs of the customers but also to make sure they have a pleasant stay. For example, we reached the hotel after 8pm and the kitchen was about to close. As we were so tired and hungry, the chef and staff stayed behind to cook what we requested for and waited patiently till we finished our meals. On another occasion, my friend had a bad bout of food poisoning at around 12pm and the staff at the reception was quick to come our aid. We were so touched by their care. Excellent service provided by all the staff. Strongly recommended. As the hotel is near Nallur temple, this hotel only provides vegetarian food. They provide good vegetarian food.

Nothing

We enjoyed the breakfast, cleaned bathroom, big and spacious room, comfy beds

The receptionist doesn’t know how to communicate in Tamil.

Lovely atmospheric and tasteful heritage design

Not being able to put up the blind and see out the windows

Location

very nice hotel in a quiet, safe and proper neighbourhood in lovely Jaffna. the hosts and staff are fantastic. large clean rooms and a nice pool to relax or start into the day. breakfast is mega, really fantastic local food (fruits and vegetarian curry). staff extremely helpful to organize transportation (bus transfer to Anuradhapura) and sightseeing (tuk tuk tour to Jaffna islands).

n.a.

Staff were extremely helpful and obliging. Nice Stat there

convenient location, friendly staff and exceptionally good authentic Jaffna food

nothing

Excellent

None

everything

Booked Jaffna Heritage Hotel for a short stay in Feb 2023. We had to check in during the very early hours of the day as we used public transport to reach Jaffna. Hotel Manager Wijekumara was very responsive and attentive from the moment we booked the hotel until we checked out. He made sure that everything(room/access and other amenities) was nicely arranged for us. We were quite surprised and very well impressed to see such wonderful service from the Manager and staff. Thank you so much Wije and hopefully, will be visiting in the future.

A great place to relax! Wonderful staff. Breakfast was tasty and lovely prepared.

Superb service, excellent staff, very convenient location. Breakfast was very nice too.

Very clean and modern facilites. The staff were lovely and accommodating, when we had to change our timings for our stay. Felt very safe too. Loved the ambience and decor too of the room.

The WiFi was awful, a booster is definitely needed in the rooms.

Friendly, helpful staff. Fantastic breakfast (so tasty!). Great location, a few minutes' walk from the Nallur Kandaswamy Kovil. The owner kindly gave us an amazing recommendation for a better route to drive to Trimcomalee that was stunning (+ we saw wild elephants).

Bathroom was quite dated (but perfectly fine)

Staff were friendly and helpful. Room was cleaned everyday. Central location. Great vegetarian restaurant is near by. Pool is a bonus for kids. Large & quite room.

Bathroom could do with an upgrade.

very friendly staff, excellent food & ideal location

Could do some maintenance

Jaffna Heritage hotel is a peaceful and relaxing place to stay. My room was very clean and comfortable with tea and coffee facilities, a tv with international channels and hot water shower facilities. The staff are incredibly generous and look after their guests in a respectful and welcoming manner. The hotel is also very secure, is in a convenient location short distance away from the town and only a very short walk to Nallur temple. I’ve been staying at the hotel over the years on solo and family trips and continue to be incredibly satisfied with my stays!

Everything was great

Very clean rooms, always kept to standards, staff was very friendly and helpful always there when needed anything. Good breakfast with a variety of options available. Overall , i strongly recommend to anyone Jaffna Heritage Hotel.

Nothing.

Hotel was clean including rooms and bathrooms. Staff were very friendly and helpful. Breakfast was nice.

Availability and quality of toiletries could be improved. A full-time concierge could help with vehicle parking and welcoming.

Vegetarian breakfast was commendable and the staff were very attentive and caring to our requirements. Would recommend for family stays.