Ease of booking. Easy checking. Helpful staff. Good location.

Deposit was taken in full and 2 days later still blocked on my card. Woken up by delivery driver banging and crashing right outside the main entrance (right below my window). Floor could have done with hoovering better.

excellent stay with a very friendly and helpful hotel team.

The staff was very friendly. We got a free map to be able to walk to the city center and recommendation where to eat. We could take a tea/coffee for free at the reception area. Parking was free. Next door was a restaurant and shopping facilities. It is close to the botanical garden and The War memorial monument.

The room was very smelly and dirty - spots and hairs on the linen, insect and spiders in the corners of the room. The room was so tiny that there was hardly any space between beds or for opening a suitcase. Towels were dirty. Before our arrival we received a questionnaire asking for the same data we have already provided during the booking process. The once-only principle was not respected. There was an electric kettle but no tea or coffee. Only sugar.

staff were super supportive. friendly reception.

breakfast on Tuesday was not good. bread was stale and little choice. unlike the first 2 days. room not attended on second day. towels were needed

The reception staff were excellent and could not have been more helpful. The breakfast was very good value with a good selection.

Nothing that I can critisize for the price we paid

nice room, clean and cool!!

Breakfast wasn't so goodd as wished. No bacon, wasn't made enough, eggs were limited, no taste.

friendly service, free parking

restaurant next door is pretty good

Staff was friendly and helpful Room was spacious (family room) The coffee/tea machine was accessible the whole day/night! Very nice and appreciated! Check-out: smooth and friendly! :-)

Breakfast was crowded and some items were out already. The location is fine if you only need a sleep-over. It is remote from the center, so you do need to have your car. But this is something for sure you check before you book ;-) But for the rest, a good stay and be gladly back!

Very friendly welcome and no problem turning up around 23.00. Easy parking in large hotel car park. Quiet neighbourhood. Very big room with air con which was great because very warm night. Lovely bathroom with walk in shower. Separate toilet. Good system where you can get free coffee or hot chocolate from a machine downstairs. Tea bags also available and a kettle in the room. Pet friendly hotel. Open land for exercise just across the road. Very good value for money. About 20 mins drive from Ferry; close to Caen Memorial. Quiet setting.

The staff were fabulous. Efficient, friendly, helpful, kind. The location is on the peripheral road around Caen. It was a perfect location for us: near Caen Memorial Museum, Caen D-Day Wings Museum and Stade Malherbe for a soccer match. There is plenty of safe parking, the breakfast was very nice: good coffee, juice, pastries and plenty of other buffet items. Our suite was very large with comfortable beds and good air conditioning.

There were no dining options nearby.

very friendly staff. excellent breakfast

nothing.

Everything was above reproach, the staff stood out for their helpfulness, professionalism and most likeable personalities. The hotel room was very comfortable, spacious and spotless. A very pleasant experience.

Leaving too soon.

the size of the bed

Very pleased with everything. Will return the next time we are on our way to Britanny.

Nothing comes to mind

Folks at the front desk were very helpful. Our room was very clean Breakfast was excellent

Need more pillows

Everything went well. Room was light, bright and spacious. Beds large and very comfortable. Staff very helpful and friendly, building very attractive (on the inside, outside not so attractive), nice breakfast room and good breakfast. We had a lovely secluded room where our 2 small dogs could spend some time in a little space outside the room.

We would have liked being able to eat some dinner in the hotel, though the restaurant next door did very well indeed.

Easy check-in, welcoming staff, excellent breakfast

Tricky to find at night, even with Satnav!

Lovely modern clean room with good TV.

Air conditioning did not work whatever I tried (& I'm a computer programmer!)