nice quiet spot

a bit old feeling

easy access to supermarket

no hari conditioner

helpful staff, good size room, view of the lake

Modern hotel overlooking lake across the road from S bahn station which is about 10 minutes from Potsdam and 30 from central Berlin. Quiet surroundings with balcony. Very extensive good breakfast. Good value ( was low season ).

Confusing emails requesting online check in and payment through a third party. Had already paid and this apparently has been a problem with some guests paying twice

One of the persons in reception, I believe she was from Chile, was just amazingly kind and nice and always very helpful. A colleague of her made a mistake with my reservation of the airport shuttle and she solved the problem instantly. Really, an excellent customer service!

The atmosphere was excellent

The bed is uncomfortable. I think the hotel can rate at 3***

The location was exceptional, 2 first class restaurants close by. The train station was across the road. Breakfast fantastic.

There was nothing we didn’t like.

The breakfast and location were great.

I would have liked to have some body lotion, a shower cap and a minibar. One of the hangars was broken. There was an uncomfortable chair hanging in the room taking up space!

Setup of the room with a door between the "kids area" and the parents room. Location with roof balcony was great. Breakfast was big and very nice set up. Loads of options!

Didn't like the carpet floor - this is not up to date anymore. Also the breakfast staff was partially rude and not very service oriented - and I speak about management - level Staff! Don't forget about who is paying high prices!

- Hotel is located right at the river and right next to a S station - Pleasant breakfast

Unfortuntalely, we didn't manage to use the hotel for the purpose we came for. We booked this hotel in the nature to be able to rest, but the weather was extremely hot and there was no air-co in the rooms, so it was not possible to stay in the room at all. There is a cozy restaurant which we wanted to use, but it was closed because of lack of staff.. We asked if we can just use it, without the need of any service, but that was not possible. In the end we couldn't use the hotel and had to look for another cafe around, which ruined our overall experience and made us not like our stay. There was an annoyance with the cleaning staff as well, that decides to clean your rooms at 8:30AM. Yes, 8:30 in the morning you will hear a knock on the door that will wake you up and ask your room to be cleaned. Afterwards, we hanged a do not distrub sign, but the maid still insisted on cleaning our room, went inside and opened our curtains which made the room very hot when we were back. Keep in mind that even though the hotel has some nice chill areas, you will NOT BE ABLE TO STAY IN THE HOTEL, so better look for an option where you can actually chill in the hotel.

Beautiful location on the water. Sitting outside in the hotel restaurant watching boats and kayakers go by was memorable.

Didn’t expect a hotel annex across the street but they were very nice rooms.

The view, next to the lake was very pleasant, also the connection with public transport to the center of Berlin was perfect! The train was 2 Minute walk, and 24 hours available. Good parking for the car at hte hotel.

The breakfast was good, but the less peoaple to maintain the buffet

Good location. 25-30 min to berlin, 5-10 to potsdam.

exelent brekfast