This hotel room was the coolest room I have ever stayed in; the design of the penthouse room was very special and beautiful and felt like you could see all of Yilan. There were TVs in both the living room and the bedroom. In between the living room and the bedroom is a sunroom. There is AC in the two side rooms, and then you could open the doors to condition the middle sunroom. The staff was incredibly kind and offered to help with moving luggage and they talked about the benefits of the hotel. Staying also includes free taxis to and from the train station, so don't forget to let them know when you're coming so they can help coordinate it! They also provide free (delicious) Eastern or Western breakfast and free bikes to use.

To get to the top floor, you have to take the elevator to a narrow staircase to get to the space; it was okay, just a little difficult to take the luggage up there. The bedroom and bathroom is also a little bit cramped, but there is enough other living space to be comfortable.

Room quiet and clean, friendly staff, beautiful view outside the window, great public areas.

Bikes are cool but a couple of them need some maintenance.

The staff were amazing! Especially Mei Ling. She picked us up from the Yilan bus station, helped us plan our time in Yilan and found us a lovely taxi driver who took us around Yilan and its environs during our stay. The room was perfect too - huge queen beds that were very comfortable! In addition to a delicious breakfast there was also a complimentary afternoon tea set with cakes and fruit that they provided for us. Overall, we had a fantastic time and would both recommend it and also go there again if we are in Yilan.

The only slight issue was that location was a bit far from the downtown area of Yilan so we had to rely on taxis, but we knew that when we booked it & the staff found us a lovely taxi driver who helped us through the whole holiday so it was not too inconvenient.

I stayed at the rooftop. The room was really special with a relax room and light decoration was excellent.

The bathroom is too small. Don’t even allow one person to go through. Also, the blanket was smelly, and air conditioner was functioning in a strange way. I set up the temperature at 24 Celsius, but the air was warm…

Excellent room, we really enjoyed and we are planning to come back. Nice stuff, the guy in front desk can speak English very well and gave us excellent suggestion for restaurants around the place. The room was beautiful, comfortable, clean and very romantic, is a perfect room for winter. They also offer afternoon tea that includes snacks (cake and fruits). 100% recommended!

Great location for biking which was one of my prime objectives. Peaceful and quiet surroundings. Fantastic fish restaurant in a big fishery in walking distance. Very well maintained and spotless clean. Very big rooms. Complimentary afternoon tea !

In summer no hot water. Water is like warm which is still ok mid summer.

The breakfast was great. The room was very clean. I will definitely stay again.

Nothing, everything was so good 👍

Comfortable big room, nice restaurant area to play games and drink tea. Generous breakfast included

location is a bit isolated, but if you have a car is no big deal.