The staff was very helpful and good service

The location s exceptional, Just be ready with d nite lives music from surrounding Cafes, extending till 2 am

Wish the hotel would provide better beds,and swimming pool ìs safe guarded with lines or other features to indicate depth.

A proper hotel with a wonderful large swimming pool, more than 2 metres deep ; one can swim at any time of day or night. The hotel allowed a visitor to enjoy the pool with me. Good working area in the adjacent coffee shop which allowed me to work productively for most of one day. Friendly staff who were willing to answer questions and some spoke good english. Language was never a problem. While not a luxury hotel, the overall experience was very pleasant. The entrance to the hotel is an open driveway with reception on the left side ; this design creates an open atmosphere at Airlangga where guests and visitors are free to come and go. I would certainly stay here again and would consider long-term.

Sometimes nobody was at reception but this was usaully resolved in minutes.

location, friendly staff, pool, quiet room

the room was clean but some things were in disrepair. the headboard on one of the beds was falling apart

close to street with few restaurants but far away to the main atractions

rooms very very dirty. bugs, there was no windows, although in the description there was information about view

location

the facilities.

There were only 2 good things about this hotel, the location, eventhough not central, on a very lively street with a lot of bars and restaurants and the pool that was quite clean and refreshing.

The rooms were very outdated, pretty dirty, client service 0, we had to ask for toilet paper and nobody from the cleaning came to the room in 3 days. The breakfast had almost no variety....

near to the shop, laundry and other shop. just walking distance

water flow too slow.. need upgrade. there’s no kettle or coffee provided.