Prachtig hotel, mooie kamers, fantastische lokatie en overheerlijk ontbijt!!

Geen

Location in Egmond. Breakfast was outstanding. Rooms and public spaces were good but some parts could use some updating.

The hotel and rooms could use some updating. Other guests arriving (after partying) arrived after 2am being noisy in the corridors and on their balcony. Because there is no air conditioning, we left the windows open. But this of course exposed us to the noisy guests, their smoke and at times the staff taking breaks off the back-of-house spaces below. Maybe the hotel could remind guests the impact their bad behavior has on others. It cost them nothing but our experience and the value of an already expensive room were diminished.

Great breakfast, great location. Very friendly staff! The facilities are a bit too used and old, but everything is still fine and we had a very good price so we were super happy.

The gym was not really worth to call it a gym.

Good service restaurant, cool entrance hotel,

to pay every day for the sauna, no cooling device on the room

Location is good. Train ride from Amsterdam for about 30-40 minutes followed by a bus ride from Alkmaar station for about 20-30 minutes. Bus stop is 1 minute walk from the hotel. Beachfront is about 5 minute walk. Food at restaurant is good. Facilities are great - there is a swimming pool (indoor) with sauna (additional charge). Breakfast was extensive as well. Staff were pleasant all the time. Check in and cheek out times are strict.

Rooms could be cleaner. Carpets in the hallways were dusty and spaces under beds were not vacuum cleaned properly. The temperature in rooms are higher than expected (it seemed that ventilation is not working well). We stayed just for one night so we did not notice any other things that could make us complain about.

parking easy and convenient

Small overcrowded Swimming pool, much bigger property than I had expected, more of a conference centre than a fun family hotel.

Spa area, big bright room, big nice bathroom, pleasant staff, nice breakfast, parking next to the hotel, balcony view to the sea, tv, squash area, gym, nice restaurant

No robs, no slippers, no free towels in spa area, not comfortable mattress, no fridge in the room, no mini bar, no bottled water. Check in at 3, check out at 10:30 what is just strange. All the rest was just perfect.

so much to do for kids.

very big and busy

A lot of extra facilities like a swimming pool, fitness space, bistro, etc. The receptionists and staff were very welcoming, polite and quick. Everything was clean and fresh… We really had a very enjoyable stay. This is a real hotel. And it really felt like a proper outing.

The only downside was the beds. The mattresses were too soft/saggy for our taste. But I am just used to having a tougher mattress I guess.

there's a lady walking around and spray parfurm.

Big and comfortable room, with nice bathroom. Very good breakfast. Good location, close to the main square and the beach. Renovated lobby and common areas.

Very difficult to navigate around the hotel to find the room and restaurant for the first time. Late check-in (3pm) and early check-out(10:30am). Carpets in rooms need to be replaced, old and dirty, however all the rest was clean.

Location

Cleanliness of the room and pool could be better

The staff was friendly. The were helpful and could speak german english and Dutch. I stayed there for a week with my wife and my 4 year old daughter. It was a 5 minute walk to the beach. Perfect distance for my daughter. Furthermore they had an free to use kids fun park. She could play with other kids while we could do something else. Amsterdam and Alkmaar is easy to reach. We took the train to amsterdan from Heiloo trainstation. Its just a 10 minutes drive by car.

The breakfast was okay. Nothing else. My room / bath had a bad smell. Maybe there was something wrong with the ventilation. The bed was confortable. Overall the furniture and the floor looked a bit old and used.