Cleaniness security

Place quite secluded

The place is awesome. Very professional housekeeping. They have 3-4 people for cleaning at the same time. They clean the house properly, using steam for sofa and bed. The pool on the back yard is fantastic. I want to say big thanks to their staff: Jessica, Opo and driver Jin, who was helpful in any question that I had. They helped me to find activities that I like, researched for the tours and places in the internet. Those people are sincere and responsive. You can order food delivery or something from the supermarket by Grab application and the delivery man will bring it to your villa directly if you specify the villa number in the address.

It’s a bit far from the beach but they provide free transfer many times a day.

Beautiful rooms, really lovely and helpful manager. I loved my little private pool and loved how private my villa helped. Manager was sooo good at making me feel welcome and comfortable and did her best to help me anytime I reached out to her for anything. Loved that irs close to a tesco and night market. Housekeeping came by everyday and refilled my room with water bottles. Loved the complimentary fruit and snacks

I think it would be nice if they reopened their restaurant/spa!

The staff at The Residence are wonderful, happy to help whenever they can. Our room was exceptionally clean and comfortable. Sleep quality was great as the area was very quiet.

The location is half way between the main road and the beach so it's a bit of a walk to both. Unfortunately, like all places across the world The Residence has a staff shortage, which means the restaurant, spa and gym are no longer available to guests.

The villa was stunning - we loved it and will return

A little bit isolated

location

not cleaned, they don’t have room service or a concierge or any simple service

Spacious

The bedrooms didn't have straight connection with other rooms. We got only one set of keys. One set consisted of 4 keys: bedroom one, bedroom two, living room-kitchen and entrance door.

Staff are friendly and professional, private pool was great.

There are barely enough utensils in the kitchen, just two of each item i.e. knives, forks, plates, glasses etc.