The most beautiful hotel in a fantastic location

Would have been good to have tea/ coffee making facilities

Location and breakfast are amazing.

We reserved the premium rooms. Overall the hotel is nice and the food for dinner is really nice. However, for the price that you pay you would expect a different treatment and better facilities. The fridge was not working in one of the rooms and we never got it fixed. In the other room the safe was not working, we got it fixed for a couple of minutes but then did not work again. The door to the balcony got stock as well, and this is one of the things you pay for, the view from the balcony. The last day at the reception, we got asked about our stay and provided the feedback about the fridge, the safe and the door, and the person at the desk got very defensive and angry, which I did not like. We gave the feedback so that they could improve not to blame the person at the reception. So this was definitely a lowlight of the trip.

As expected from such a hotel

We got a room without a view ... and the virw in that area is a must . We should have checked if we can get a room with a view in advance

Staff were so nice and frendly. Hotel have a nice view to the Alps over the lake.

Hotel restaurant has a very good regional menu. Excellent meat from local producers. Large portions.

Did not see any sausages in the breakfast buffet.

location. facing a very nice lake. the staffs are also very friendly.

excellent location. room was amazing - we had the the high floor facing the lake great restaurant

all good it would have helped if staff were aware of international language needs ( like English)

Location breakfast

bathrooms were pre-war😘 means not updated at least last 30 years. towels the same🙈