Spacious apartment, well stocked kitchen with plenty of crockery

Noisy near the road at times. Some minor issues with cleanliness and several non-functioning bulbs; small niggles only.

Location (quiet), pool area surrounded by greenery. Good value.

It was as described. The grandchildren enjoyed the spa and pool. The adults enjoyed the outdoor eating areas (and the easy to use BBQ). The staff were friendly and helpful and went out of their way to ensure we had a good holiday.

As a Christian, I was a little disconcerted to see a bhuddist type statue in the garden surrounding the pool.

we have stayed here several times and like where it is located.

the unit was not clean. dust and insects. throw pillows had stains, sheets had black marks on them. towel rail and hook coming off wall.

Verano "Resort" is not a resort. It is a complex of Un-serviced apartments. That are all different because they are individually owned. So you don't know what you're going to get when you book in. It's a bit of a lucky dip, depending on how well the owner has looked after the place. If you want a towel to use their pool, you need to pay extra for that. If you want fresh towels you need to pay extra, or wash and dry your own towels. In to apartment you get enough detergent to do a dish washer load or 2, after that you need to purchase your own supplies. When I stated to staff that this isn't how a "Resort" works, I was told that it's not a resort, I question the name being "Verano Resort" and I was told, that "That's just the name, and it's been like that for 20 years." Very disappointed in what felt like deceptive marketing. I believe the staff are aware of the deception and really don't care. They are there to take your money and not provide a good service.

location is good, and the 2 bedroom apartment has a good layout.

Plenty of space, clean and well furnished.

The bathroom was too small and cramped and did not suit the rest of the apartment which was otherwise spacious and comfortable.

Verano has some nice cafes and restaurants near by that are located by the river. There is a beautiful organic store near by that is a short walk from the resort. The pool area was nice and relaxing and has a spa attached to the pool which was lovely to sit in on the evenings. The staff are really lovely and welcoming.

The accomodation was spacious but does not look like the room in the pictures advertised (Im guessing they photograph the best room). I was a little taken back that we had to hire pool towels, when they have the facilities I would have thought a pool towel would be complimentary and not $10 per towel. On our first day I had to go to the reception for toilet paper as we did not have any in our room and was told it is $1 per roll of toilet paper. The apartment felt like a step up from a hostel. The bed was on wheels so when my partner or I would roll in our sleep or get in and out of bed the bed would slide across the floor boards. Overall, it was a nice budget accommodation but definitely not in a resort bracket, more so a motel.