The view and surroundings are beautiful

Several things: 1. Although it is advertised as they speak English and German they don't speak a word of any of those languages and this made the communication super difficult. 2. There was a strong sewage smell in the bathroom and room. 3. The bed sheets were 100% polyester and generated a lot of static to the point that we could see the sparkles. 4. The breakfast was very poor, not a lot of options and if you have any food sensitivity, better pick another place to stay. 5. The restaurant served reheated food. i.e. Potatoes flooded in oil, chicken that felt like rock and could not be cut with the knife. 6. You will be desperately asked to pay the moment you enter, as if there was any chance that you ran away. 6. With -15C outside there was a cautious use of the heaters in the common areas and felt cold.

Very friendly and helpful staff. Fantastic locations with amazing view to mount Kazbek. Comfortable rooms with a new renovations. Highly recommended!

Nothing

Great view from the rooms, nice facilities, kind staff, and amazing food from the alpenhaus restaurant as well. I would definitely like to come back.

Nothing in particular.

Super love this place! Perfect location with stunning views of the mountains from the balcony and even from the bed. Check in was very easy and they accept card payment which is a huge plus. We very much enjoyed staying at the veranda even though it was really cold. We will definitely stay again at this hotel when I'm back in Georgia.

There was an issue with the water supply which was beyond the owner's control since the problem was with the main water line in the area. But it was resolved fairly quickly. Rooms were a little small but for one night stay it was not a big issue. Overall it was a real value for money and I can't wait to be back.😊

Lovely location and property styled as an Alpine Chalet. Room was small but well appointed and view from balcony was second to none.

Management of the property was wayward to say the least. The manager seemed to treat their role as not much more than house sitting and having some chill out time for a few months rather than focusing on delivering the proper service any hotel/guest house would deserve let alone one charging over £80.00 GBP per night. No one attended to our room to do any housekeeping duties and Breakfast / dinner were very haphazard events with the portion sizes for dinner being ludicrously small.

View from the room and terrace was amazing. Room was ok, but shower was leaking and hairdryer was broken.

Welcome could have been friendlier. Breakfast was ok but could be more extensive (e.g. better bread) and start earlier.

We had good service, good food and a quiet place. Alpenhaus Kazbeki was a good choice for us!

Views were amazing from either the outside deck or from the bedroom. Staff were friendly and accommodating. Location was quite good and it took a 15 minutes to walk to the town center.

Only issue was that running water from the bathroom stopped working. While having a shower the water stopped and didn’t go back on for several hours.

The attention and courtesy from the staff, they are very friendly and respectful. They made my stay amazing specially NONA!!!! She is the best.

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Staff, location & the view to the Kazbek Mountain are simply great

the views are amazing, we booked a triple room but upon checked in we were told that they're gonna give us 2 double room for the same price. staffs were all friendly and guests were all nice, they were very hospitable. we really felt like home. excellent service.

the shower were clogging, but everything was perfect.

Excellent place to stay, amazing staff and outstanding views

Lovely staff/owner, beautiful view of the mountains

Bed could have been a little comfier

Nice hotel with perfect view. Clean rooms, cozy atmosphere, good breakfast.

I loved the view, rooms are comfortable. the staff was wonderful. food and breakfast were great!