Great location, great team.

Nothing

Everything was great since we moved to a larger room (completely different experience). Extra comfortable beds. Sixt with underground parking nearby

Amazing location and very attentive staff

Everything!

Location is nice, got a late checkout option (at 15:00) free of charge, which was a nice touch. Hotel itself is newly remodeled.

Value for money is relatively low. Generally okish hotel for a premium price level. Spa zone was nice but had only two saunas.

overall the place is nice, but it is not worth 400$ per night. I have seen in the bathroom mounting foam under the sink, and we got the room with no light at all, as it faced the internal parts of the building. I loved the bed sheets thought, and quality of decor in the room is really well thought.

Houskeeping somehow missed cleaning our room on two occasions. On one occasion, room was not cleaned even after I notfied the front desk as a reminder to clean the room for the evening. Houskeeping Manager kindly offered 50% disount on the room rate for the two days -however that was never put on the report for the front-desk to process at check-out. A very prompt follow-up email by Front Desk Manager after the check-out, while acknowledging the 50% discount offer, indicated discount may not be processed by the hotel because booking was made thru Booking.com. Considering our booking was 'Pay at the Property' kind, where charges were settled at the check-out, I fail to understand the connection between the booking itself and crediting my CC on file for the discount offered and acknowledged.

The staff was super friendly and helpful. Special thanks to Hayk who managed to get us a table at already fully booked restaurant. The location is perfect and the pool on 11th floor is refreshing.