Price of food out of sinc with the facility's amenities

staff was friendly

very old decaying rooms, had to wait 20 minutes for them to find a room for me. door of cupboard was falling, kettle was dirty and wouldnt turn off. for the price it is not worth it. i had told them i would be doing early check out but by 6:40 there is no one at reception.

I was travelled with the family, me my spouse and my two kids who are under 11 years and they we supposed to sleep alone in their room away from their parents which is total unacceptable considering their age. Booking.com coerced 2room on me instead of family unit/suite and the Hotel was helpless in that regard. The same happened on the Dome hotel where i was supposed to stay for more than 4 days. The holidays are days for relaxing and having good quality time with the family but mine was a nightmare all thanks to Booking.com for forcing 2 room on me instead of family unit/suite. I did not like the fact that 2 rooms was forced in me instead of family unit/suite.

The fact that I had to cancel accommodation and make a new booking which now come up expensive because it was more like walk in booking.

Staff made a plan to provide dinner even though there was no Power since 1400hrs to midnight. Very friendly people.

There was no Electricity from 1400hrs to midnight. without to back up power and no internet. Had no hot water to take a bath or shower that night.

The service was great . The room is quite comfortable and clean.

The water was cold when we arrived. Geyser was not switched on.

Location, breakfast

Bathroom was poorly ventilated and furniture old

Hospitality

The bathroom needs a service

Very expensive for the accommodation and food is pricey to

Food was dry and very expensive

It was wonderful.

Chicken wing

it’s location is nice. close to a mall and accessible to most of services you need.

someone can be confused to find where the rooms are because of the way these are numbered. for example rooms 102 and 211 are on 2nd floor but 206 is on 3rd floor.

Rooms are big

Drainage not do good, so didn't enjoy my showers. Bed not level

The breakfast, the beef sausage n bacon were very dry.

Big room.

The 2 single beds were not of equal height.

Very friendly employees

The street in front is quite noisy and difficult to cross

Not much. We had a place to sit outside, would have been nice if there would have been a chair each, but no, only one...

We got a single room when we booked and paid for extra large double bed. Only one towel. Trie d to have dinner but no staff turned up, he was busy working in noisy bar. The bed lamps did not work. Stained shower mat. Water kettle had old water with black flakes inside. The flakes kept coming off with new water. After all this we went to talk to staff but could not explain anything. They put an extra chair for outside. Not much of a difference after this bad experience. Sorry.

All good

The cleanliness, the customer care,

The room didn't have a bath tub,

The hotel is at a great location, quite, rooms are spacious, and clean. Breakfast is simple, but good. Staff were very helpful including assisting with the shuttle service from/to airport

No gym.

It’s close to town but in a more quiet area

There was very little variety for breakfast