wonderful service, delicious breakfast, perfect location and rooftop pool.

Great location and staff!

Everything else, 5 start are not relevant, price to high, you can see used to be a great hotel, but it has not been maintained. Pool was full of dead bugs, surroundings with broken tiles…

very nice enviroment and service

We booked a hammam massage package. The massage was just 15-20 minutes of a whole 1,5 hours.

The location is perfect: free parking outside the Old Town wall, and the Medina is right around your feet. Could not be more convenient . Then there is the building itself and its appointments ... yesteryear splendor! Let's not forget the staff... these are people who "get" service with a personal touch. Can't praise them enough.

Throughout Morocco, hotels did not have any cooling turned on (this was Feb). I get that they *expect* us to be cold, it not everyone can sleep in a hot room. This is a critique of the entire industry, not just Heure Bleue. We slept with all windows and doors wide open.

The staff are exceptional. Everyone is so friendly and cannot do enough for you. They all made our stay waht is was - perfect!

Nothing

Great Everything that you want Answered is always yes

Nothing Everything was perfect

Lovely old Riad with Pool on the roof. Friendly helpful staff. Very good location.

Beds were a little hard.

The overall style and setting

Some of the dining/drinking areas are a bit chilly

Exceptional hotel, beautiful decor, outstanding roof terrace and pool. Relaxed vibe and very attentive staff. Especially liked the Bar Anglais for chilled evening drinks and board games ♟

Nothing. Would return in a heartbeat

nice old school hotel in the medina, friendly staff, good food, great rooftop with pool. probably the best hotel in essaouira

amazing experience in tha hammam and spa. They even opened for us outside their business hours just to accommodate our schedule.

Perhaps a little faded, though with a considerable oldly-worldly charm.

staff was friendly and tried to do their best.

faded glory, poorly maintained, clattering airconditioning during the night (second night we have had an new room. The rooms are smelling of damp and mould, the furniture is sticky. Food at rooftop is bad, I have had a food poisoning. Photos do not match the reality.

Great location, wonderfully stylish, but relaxed. Roof top pool was a major bonus. The service was great, concierge booked restaurants for us and a member of staff even took us and our bags to the Avis rental car office!

The bedrooms were beautifully decorated but we found them rather stuffy because we could not open the windows onto the courtyard.

it was close and convenient to everything

the room was small and very dark

Wonderful breakfast in a beautiful couryard. Great pool on the roof.

I would have expected a better bathroom for the money.

I find a shame how come this hotel continues to belong to the chain Châteaux and Realais

As soon as I entered the hotel I felt a terrible smell that was all over poor and bad breakfast in buffet.

exceptionelle ambiance

small maintenance problems

Location excellent

Everything has been perfect , from the atmosphere to the attention to details… the staff is very friendly and the room are superb , clean and very confortable. The restaurant serve delicious traditional food a l’avant garde . Great Choice!

Location is great, its really the only option around the medina for a decent hotel. Decor is nice and rooftop pool is lovely

Very noisy. Riad structure means you hear everything once they start to prepare breakfast or anyone else gets up so bring earplugs. I get that the courtyard is an outside space but this still shouldn't mean people can smoke while you're trying to eat breakfast!