I spent some beautiful times in Vienna together with my wife and 2 children and stayed in the Sans Souci hotel from 17-21 may 2023. Personally I have spent about 1000 nights in hotels world wide, because of professional activities. I may say that I developed a “nose” for good hotels. On entering the lobby and being welcomed by the staff, I already feel what the level of the hotel is. Of coure, it’s quite subjective, but, what is my personal definition of a “good” hotel? It starts with people showing interest in you as a guest, people who clearly know what hospitality is about, and what guests appreciate. A warm personal welcome after which during the efficient check in procedure, a refreshing towel and drink was offered. The tone is set!. On the way to our room we received, from the staff member who took care of our luggage, all the information we needed to enjoy the facilities of the hotel. We had separate, but connecting rooms for the four of us: spacious, beautifully designed, all the details match, including good reading lights in bed, practical desk, a wonderful bathroom, enough closet space,… On top of that you are invited to call room service to receive any kind of coffee specialty, free of charge. We are a” breakfast-enjoying-family”, and also here the details fit: plenty of choices, quality, freshly prepared dishes,… The reception staff was also most helpful in giving us advice on specific topics and restaurant table reservations. What about the spa? After having a nice day in Vienna, relaxing in a very beautiful spa and swimming, in a real swimming pool, and not in some oversized bath tub, makes from each day a real holiday. Coming back to my personal defintion of a good hotel. Well, you can lock me up for 24 hrs, and I don’t feel the desire to leave. I am sad now I have to leave 😊 All of this is the character and the soul of the Sans Souci hotel. All the members of staff, without exception, really make you happy. The Sans Souci team and ho

Only smiles :)

Excellent location. Hotel was very well managed. Breakfast was excellent.

The cost is high and there is perhaps better value to be found elsewhere.

The staff was so kind and welcoming, great breakfast, very clean rooms, spa is available till late, there is a gym and sauna. We really enjoyed , thank you Sans Souci

We loved everything

Elegant architecture, stylish furniture in the rooms. Beautiful 20m pool, excellent gym, epic breakfast.

Not cheap but worthwhile extravagance.

It is amazing. Great and friendly staff. Amazing breakfast. Great location.

The pool in the spa was cold. So I didn't use the spa.

Friendly and accommodating staff. Breakfast was great. beautiful decor and very quiet rooms

Beautiful and clean

no internal lock on room doors (not ideal with a 2 year old) but this is the only feedback I have. otherwise the hotel and staff were perfect

Comfortable, clean and spacious rooms, fabulous service, nice spa, great location.

Internet was not usable.

The hotel was fantastic staff were so friendly and helpful, food was amazing. We will definitely be back. Definitely our new favourite hotel

The only complaint I would have that in our toilet in our room the light only stayed on. For about 45 seconds and you could only get the sensor to work by standing up

everything is fine, room, breakfast, service!!!

amazing location. staff very well trained, polite and incredibly helpful. free of charge coffee available by room service anytime:)

nothing.

spacious room and excellent breakfast timeline and product quality

n/a

Everything - from the moment we stepped into the hotel to when we checked out. Fantastic staff - Peter, Massimo and all the reception staff were just exceptional. I cannot go without saying a big thank you to Manuel in the bar - he went above and beyound.

Absolutely nothing! You could not find a single fault with the hotel, staff or facilities. Everyone and everything was just fantastic. Do not change a thing!

perfect location- pleasant walking distance to all major sites. comfortable, incredibly friendly and helpful staff, nice individual ambience.