The service was just fantastic! We had two perfect days. As a family you never get bored here. Next time we definetly plan to stay longer.

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Great views, all the amenities, and close to everything. And Bob and his wife were gracious hosts!

Nothing. It was wonderful. Wanna go back!!

The appartement is big, comfortable but also cozy at the same time. Which was really convenient with our small baby. It was close to the train station and there is a big super market and plenty of restaurants close by. The host Bob was really friendly and helpful, he drove us to the gondola, and picked us up after we enjoyed the 360 restaurant. Bob and his wife went out of their way to give us a comfortable stay. We look forward to coming back one day, to the Hakuba Ski Condos.

If I could give this place a million gold stars, I would. In order of importance (for us, anyway): 1. The owner, Bob, is an absolute gem. He's a Canadian ex-pat and long-time resident of Hakuba, so if you're in Japan for the first time, and have limited knowledge of the language and customs, he's an invaluable resource. Bob gave us recommendations for the best ski resorts, restaurants, and local attractions like onsen. He drove us to all of the above and picked us up. One of the most useful suggestions was shipping our snowboards to Haneda airport instead of having to schlep them around Tokyo with us. He came with us to the transport facility and helped us fill out the shipping forms. One of the really special, personal touches was the homemade apple cakes that his wife made; perfect with yogurt for pre-snowboard breakfast. In short, Bob is awesome! 2. Location. In walking distance from the main drag, but not in the middle of it so, very quiet at night. It's right across the street from Hakuba station so we were able to access transport to Nagano and Tokyo via walking. Plenty of grocery stores and restaurants nearby as well. 3. Facilities. These suites are spacious and well appointed. By Japanese standards, bathrooms are huge. The kitchens are well-stocked, and beds comfy with warm, cloud-like down comforters. View from rooftop is jaw-dropping. We enjoyed sunrises and sunset apres from there. There is a grill and plenty of seating as well, so if you are so inclined, could cook out.

This wasn't an issue for us, but there's no elevator, so difficult to access for those who may have physical challenges.

Our host Bob picked us up at the Bus Depot. He was really friendly and approachable. We used WhatsApp to communicate. He gave us heaps of info about the facilities and info about the surrounding area (shops and restaurants). He couldn't have been more helpful ☺️

3 flights of stairs to our condo (but obviously this couldn't be changed!!!) It was hard to find using Google Maps, we used "Gohan Bar" as our search address (great bar by the way)

incredible view, rooftop with BBQ, super comfy bed, heating was great and had everything we needed. Bob and his wife are just the best hosts, gave us thoughtful gifts and drove us wherever we needed to go.

great location to ski multiple resorts. resort buses 50m away. fantastic hosts who love making their guests feel special and went over and above to transfer us between locations. great terrace for a bbq with mountain views and .stargazing

couldn’t stay long enough

This is a great place to stay, much more room than a hotel. Bed super comfy and apartment very warm. Close to transport and many dining options. Bob was a great host giving lots of advice and assistance like giving us a lift to slope if we requested. I would definitely stay again.