The hotel we originally booked (Café Blue) let us down by cancelling our booking.com booking two days before we were set to arrive so we had very few options available at Palolem Beach for the 6 nights we would be there. Thank goodness this particular hotel was available! It doesn't have a beach front view but it does have a lot of heart. The lady that runs the place was attentive and helpful, offering complementary drinks and assistance in booking legit taxis throughout our stay. We also found the location to be excellent as the rooms are halfway between the main road/market and the beach which meant that the only noise we experienced in the room was a couple of stray dogs barking and the odd noisy customer coming and going during the day. There's a pathway to the beach that's not on Google maps which only takes a minute, maybe two and you end up at the center leaving you the option to go northwards where it's quiet or southwards where it's more lively. To be honest, the lively part is still quite chilled. The room was simple, but large and had enough storage space to unpack our belongings. Our room had both an air conditioning unit and a fan and both worked perfectly throughout the 6 nights we stayed there. The bathroom is a wet room situation (as most Indian hotel room seem to be, from our experience). One other thing, we only had two bugs enter our room during the stay: one nosey mosquito and one baby spider which is kinda miraculous for accommodation in a tropical climate. After the panic of scrambling around for last minute accommodation, I'm really grateful to the host and her team for such a pleasant stay. I genuinely would come here again if we find ourselves back in Goa.

Just a small gripe but 50% had to be paid in advance via an Indian online payment website. This makes sense as the hotel probably can't afford for people to no show without paying something but the payment system was clunky and hated Mastercard. Thankfully, we had a visa card with us too that worked.

The hotel was extremely clean and neat. The beds were very comfortable and the Air Conditioning, Fridge and kettle all worked perfectly. The balcony is setup for you to exercise on or sit out and lounge at which was brilliant. The hotel staff is extremely friendly and happy to help you immediately and not put your requests off for later or delay it. The free beers & water each day was the icing on the cake!

I couldn't ask for more. I look forward to their inhouse restaurant starting up again so there is immediate access to breakfast within the hotel each morning.

Very nice hotel nearby beach. Staff is very kind and polite Hotel gives you a complementary beer. Very nice

Good location, comparatively high standard of facility, the staff were super nice, allowing me to choose my room upon arrival, providing complimentary water and beer, being available to do laundry, etc.

Incapable management. Every day I was bothered by the general manager’s inability to accept payment with any of my credit cards - including the card that was used to guarantee the booking on booking.com. In the end the management somehow felt entitled to offload onto their customer the responsibility (and additional costs!) of finding alternative payment solutions. I certainly did not appreciate the time lost, and the gm’s approach to doing business, which at a certain point even became offensive. My natural conclusion: they must not value international clients very much. Also worth noting is that the price is way above the market for the area. In retrospect, you can probably buy better.

Everything. Staff was received with soo much of respect

Nothing

ROOM

nothing

The staff is very helpful...

Location n parking,

Poor facility n faculty, Only one poor soul was trying to serve, And need to ask for everything.