Nothing

On arrival there was no electricity, so we contacted the property and asked them to fix it. During that time we asked them if they could get some to clean the room as it was still dirty and the sheets had sand and stains on them. we also noticed that the mattress was broken and the springs would jam up and spring out. the bathroom and room were both dirty with wall paper coming off the walls. She then said rudely "how much did you pay, this is not a 5 star hotel. I then asked if we could change rooms. She said no. she said you can go stay at another hotel and put the phone down. We then called back as the electric was out again and after noticing there were other rooms available on booking.com and again she repeated herself shouting at us telling us if we have a problem don't call her call booking.com and get your money back, then she put the phone down again. Unfortunately I can't show you all the photos I have, but I can assure you it doesn't get better.

Location. Room was very clean. Microwave and fridge

Mattress, headboard banging on the wall each I make a movement on the bed. No bedside drawer

Location and the room rent

Wifi and Lighting

Location right next to sea

It is close to the town centre and supermarket and as for the room I was in well what can I say …. I could easily live in that room … I felt comfortable as soon as I walked through the door and as for value for money unbeatable

There was nothing about the property I didn’t like I would stay again no problem and would recommend it to anyone

nothing

the rooms were missing items such as windowhandles no mugs or tea facilities no bathroom toilertries or a mirror they tried us in 2 rooms both tvs didnt work and things always missing decor is unkempt no bar facilities either lift temporamental no bath towels either

Excellent location on Great Yarmouth seaside Good size room On-suite shower and toilet Fridge and TV in the room

Limited parking place No breakfast Old school digi locks on the rooms

Nothing

There locks on the doors don’t open I tried 4 times couldn’t get in they need to oil them so had to call staff while I was waiting I had a guy approach my room who made me feel not safe trying to sell me stolen goods. Then the lady staff member came to the door opened the lock this is done with a security code I had on my phone they sent me I showed her the number and said don’t shout the number out please in the hallway where everybody in the rooms next to me and the guy who came out trying to sell me goods could hear. She still did shouted out the whole security number when asked not to. I was not feeling safe at this point that someone can get into our room and left the property having to pay for another hotel up the rd. disgusting customer service and customers that stay there are allowed to roam intimidating other customers. On my supposed to be peaceful holiday break. I’ve reported to the hotel and booking.com I’m trying for a refund they don’t seem to be willing although the hotel staff and customers are clearly at fault on recking my holiday as had no money let to enjoy my holiday.