Very nice and helpful staff. Great location.

Old bathroom with separate toilet. Bathroom with bad smell.

The actual hotel was fine, the room, the hotel all fine.

I booked the room because it advertised parking as I needed somewhere to keep my car overnight during my stay... I arrive at the hotel and told i need to pre-book as the car park is now full... not ideal and wasn't aware of that. The lady on reception says that I can leave my car outside in the street parking bays, no problem, as the charge is from 9am to 7pm - so as long as I had moved it by 9am there would be no charge, which was fine as I planned to check out at 8.30am. I checked out at 8.30am to find my car had gone, it had been towed away... the (different) member of staff on the front desk that morning informed me that I cannot park there, completely different information I had the night before from the previous member of staff! In short, my entire day I had planned in the area was ruined, I missed my appointments I had in town that day, it cost me almost 300EURO in release fee and taxis to get my car back, all based on false information provided by the front desk of the hotel. Make sure your staff are aware of the local area and give correct information, absolutely ruined my trip!

Very nice staff. Perfect size hotel. Amazing breakfast. Hope to return.

Ac stopped working last night.

Location, comfort and staff

Car parking is very limited and no agreement with local multi-storey car parks for preferential treatment

Very central, comfy bed, air conditioner in room.

No parking

Closed parking of safe parking of the car. Breakfast was very good.

More space in the room

Friendly staff and very welcoming! My room has always been ready regardless of the time I have arrived, generally early afternoon. Rooms are spotless, beds are very comfortable, breakfast is good.

Staff very friendly and helpful good vocation

Parking was on first come to get a space even if you had reserved a space

Very friendly staff, always welcoming and helpful. The room is always very clean. The WIFI is very good and always connected. The breakfast is very good and have many options.

Great choices for breakfast. Friendly reception. Nice location in city, in the center but quiet at night.

We liked everything about it.

First day quiet lots of choice second day very busy not all choice available

No bar despite being still on website. Size of room

Not much, Ibis much better and room about the same size.

Bathroom smelt of chimney smoke, floor dirty. No liquid soap in shower dispenser. Also booked because had A/C but it did not work and blew stale smelly air in the room all night so had to open window so therefore noisy. Told at reception the next morning that the A/C was not on because it had not been cleaned. Also no alcohol bar.

This beautiful, comfortable hotel is located in the heart of Mulhouse, making it easily accessible to restaurants, public transport and shops. The staff are very friendly and most helpful. The hotel is spotless and the breakfast plentiful.

n/a

We arrived early and the reception was sat playing on her phone they were clearly no one else around but she wouldn't let us book in she begrudgingly gave us the code to the car park.we had booked free parking which is advertised where available. The car park was completely empty but she charged us 10euro also why I was to know is how she can tell the weight of a dog because and dog under the weight of 10kg can stay for free but over is 12euro so again we paid so what was supposed to be a cheap option for us to travel back to uk turnout we could have booked somewhere a lot nicer.

very clean and nice rooms.

nice, cozy, good area, nice stuff

pillows

Excellent receptionist (Marie) was so pleasant and helpful. The room was spacious, clean and bed very comfortable. There is secure parking round the corner from the hotel if reserved in advance (€10) and the old town square with pretty buildings and plenty of shops and restaurants is a 3 minute walk from the hotel. The buffer breakfast which was included in the price, was very good with both hot and cold options.

Nothing

really close to train station and city center

no mini fridge

Comfortable bed Tv good Water provided

No luggage storage had to pay for differnet place to hold luggage until flight

location, comfort

hotel staff seated another couple right next to us for breakfast in completely empty restaurant…