The room was clean and the view was amazing.

All the good things posted here earlier

This must be the only Grand Hotel worldwide that you can not repeat: CAN NOT reach by car. They expect you to carry your suitcases for a couple of hundred meters. And you can not leave suitcases in the car as crashing them is a favourite pastime in Pisa. Also, do not accept any room between 402 and 408 as above them is the famous sky terrace where people and later waiters will gladly scratch along the iron chairs on the ground, keeping you awake till the wee hours of the morning.

Great location very nice staff and fabulous view from rooftop bar

Location superb so close to the Leaning Tower and main parts of the city. Breakfast was excellent with good choice of food. Staff very friendly and helpful. The restaurant was amazing as it provided views to all of the main attractions.

Nothing So pleased we chose this hotel. Would highly recommend

Roof top bar was fantastic, good central location

Air con unit didn’t really work even when on coolest setting

The Grand Hotel Duomo is a fantastically situated and equipped hotel. The facilities are great for use as a base when exploring the city. It is close to all the local amenities and sights, and the breakfast was fantastic. The rooftop bar was amazing and provided excellent vistas

I have no complaints.

Great roof terrace and bar with spectacular view of leaning tower and the cathedral.

First room allocated to us had no air conditioning which was not properly cleaned. Curtains coming off the rail. Once we pointed this out they did resolve the issue by offering a room which was in much better condition.

The location was amazing, close to the tower and the best restaurants in town

The bathroom was quite old and definitely not something you’d expect to see at a 4 star hotel. The shower was full of mold, the shower head was leaking and warm water had barely any pressure…

Friendly staff, air conditioning.

The hotel is in a poor state of repair. The quality of the breakfast was poor. The Wi-Fi was basically non-existent. The street was very noisy until late at night. There were no plug sockets in the room.

Friendly staff, nice reception area, nice breakfast area, lovely roof terrace

The rooms are a bit tiered and need of some refurbishment, that said as a room to be based/sleep it’s a great venue.

The location is perfect and the rooftop bar has a fantastic view of the leaning tower, duomo and baptistery, which is definitely worth a drink or two just for the view! We ate at the restaurant for dinner which had a stunning rooftop view across the city, cost around £90 and was delicious! The breakfast options were good and a bonus that they were included with the room.

We were on the fourth floor below the restaurant which meant you could hear everything from above. Also, the room was quite small, but it had everything we needed for a one night stay.

Perfect location. Great view of the tower and Duomo. Comfortable room and nice breakfast.

Central location, staff really nice, breakfast good, very clean.

Bed was really uncomfortable and shower did not drain well. Unfortunately we did not sleep well but location was excellent.

good location with plenty around rooms good size

a little dated

Wow ...what a view! They gave us a room with one of the best views of Pisa as a special upgrade for my birthday. There was a good selection at breakfast and the staff were friendly.

Toliet was a little tricky, I think the flush needed looking at.

Excellent location with brilliant roof top terrace where you could have an excellent meal.

Nothing

The breakfast was very good not a big selection but the food that was there was excellent and the location was fantastic just a stones throw from the tower and plenty of restaurants close

The safe in my room wasn’t working and as a result I had money stolen from my room by the cleaners and the hotel couldn’t do anything to help because the manager wasn’t in at the weekends and the cleaners are from a different company but I had €180 stolen from my room over two days

Buffet breakfast was excellent, provided for everyone, even to the point of ordering coffee/tea for your table even though their was a machine, all staff went above and beyond to help you, as well as being friendly to approach.

Not a lot really, perhaps a bit of updating? But then you might lose the character of the building.

Location

Bit able to use the bar on the top floor

lots of choice for breakfast - staff friendly and amenable room comfortable, plenty of hot water for the shower but the decor is now a little dated - you can see the hotel has been very Grand but feels in the need for a refurbishment upgrade in the decor when we visited the roof top bar was closed but the view of the tower and the Pisa Mountain range was stunning excellent location to easily reach the Leaning tower

Dated decor - has once been grand but could do with updating

the location, very close to the tourist attractions