Clean facility. Friendly servers by the pool. Nice selection of beverages by the pool. Nice room terrace. Good size shower room.

Receptionists were not very friendly (they were trying to, but looked fake). Our ferry was departing at 12:15pm and they told us to leave by 10am as there will be traffic. We reached the port at 10:20am...made us think they just wanted us to leave the room early.

Exceptional staff, amazing facilities, perfect location.

Nothing

Perfect locations, the best staff, an awesome menu, two pools, and more! I’ll stay here next time I visit for sure. Thanks to everyone who made our stay unforgettable.

It was pretty much perfect!

The pool was lovely - room was very clean and had a beautiful view of the sea on the east side of the island. The staff were outstanding - they stayed open until 2am to check us in! Would definitely stay here again.

very relaxed and friendly staff. good facilities

I booked a room with a cave spa and balcony. I didn’t get either. There were flood lights directly outside the room which meant the room was very bright at night when trying to sleep. Not very impressed at all.

Big room, comfortable

The customer service from staff was amazing. We didn't have to worry about our bags as staff took them to and from our room. The receptionist took so much time educating us about the island and things to do so we knew the best places to visit.

The cost of the onsite restaurant was quite a lot.

The staff were absolutely outstanding. Nothing was too much trouble for Angelina on reception and she was so welcoming and gave us so many tips and recommendations for our stay. Babis was also phenomenal. From the moment he picked us up from the airport he set the tone for a fantastic stay and he was there to help a hand throughout out entire stay absolutely anywhere we needed. A man of all the talents!! The rooms are great, beds are comfy, pool facilities are fantastic and the restaurant was absolutely outstanding (would highly recommend the stuffed calamari to anyone). Thank you for a wonderful stay and I already can't wait until my next visit to Santorini to visit again!

Very friendly staff and great view form our balcony (not caldera view but still very nice). Clean room with service every day was great. We did not use the pools but they looked amazing, if it had been warmer or if we had less off site plans we would have definitely hung out by the pool more. We loved the walk to town, so it was a plus for us, but for some people the walk in to Fira would be strenuous (very steep).

When we checked in it was 11 PM and we were so tired but the front desk person went on and on about what would be on this jeep tour they offer and tried to get us to book it even though it was like 3x the cost of similar tours by bus. Also the hotel restaurant is very expensive (6 euro for coffee, ~20 euro for chicken souvlaki, 8 euro for basic small beer). I suggest you get food and drinks in town for cheaper or same price but with a way better view. The restaurant doesn't open until 9 AM so forget going there for your morning coffee, unless you are looking to sleep in.

Nerd here, but if you're familiar with Star Trek TNG this place is pretty much Risa. They just want you to be happy.

Pools and installations of the hotel makes it very comfortable, it is also conveniently close to Fira still being a very quiet place. If you want to chill out and also be able to run around the island during the stay, this is a very good option.

I found the extra cost for everything a bit excessive. Prices at the hotel restaurant are not cheap, what is ok for a meal, but you also have to incur with them if you want to have a drink by the pool or if you want to order a dessert to your room. At the end adds up quite some money to the accommodation cost.

The pictures of the rooms are exactly what you are going to experience. The hotel is impeccable and beautiful. They have a restaurant accessible from the hotel, and they offered a dessert wine tasting.

We were a little bit tired when we got to the hotel, and I think the check in took too long because she was trying to explain all the tours they had available for us in case we had nothing planned out.

The cleanliness and hospitality of staff

Poolside lounger prices and alcohol prices

I was very happy with the room, especially with the nice bathroom. The outside area with the pool was also great and the staff very helpful. The hotel is around 10 minutes outside the city center, which ensured it was calm. However, the road to the center is not nice to walk on (there are not really any sideways).

We liked everything. super beautiful hotel.

None.

The receptionist!!! She was the very best!! The hotel is super cute , comfortable has all the amenities you need! Loved the restaurant Katsaboo at the hotel ,they do amazing dishes. The pool was phenomenal eventhough I didn't swim. The location for me was perfect a bit away from the craziness of the center still super well located is only 5 minutes walk to the bus station.

All was good for me

Everything you could possibly need is in this hotel. It's a collection of different suites. Ours was the more basic one but it was amazing. Things we loved: nice balcony. Close to downtown fira and the water (10 minute walk). Great wifi. Strong AC. The thing we loved the most was that there is an associated restaurant which is INCREDIBLE. We had breakfast included and it was the best breakfast I've ever had at a hotel. Also, one night we got dinner there and it was also incredible food. The hangout area near the restaurant where me and my friends hung out every morning is also lovely. The view is beautiful.

Nothing to complain about! The only very minor issue was that the cleaning staff does not understand the signs hanging on the door. I had an important meeting and hung the "do not disturb" sign on the door because I didn't want to be interrupted. But despite that, the cleaning staff still knocked and tried to enter. It was a bit stressful. But not a big deal.

Staff were amazing- the lady on the front door was so helpful and accommodating and the lady who served us breakfast every morning was very welcoming and friendly. The staff who cleaned the room daily did a brilliant job and there was fresh bed sheets and towels daily. The staff around the area were all very friendly. Felt very comfortable, welcomed and safe during this stay.

Nothing- everything was perfect. Just be aware it’s about a ten minute up hill walk to the main square

It was my second time in the hotel and I absolutely love it ! The receptionist is amazing she is very friendly and goes above a beyond to assist you in e anything you need , the staff in the restaurant is amazing too definitely I will come back …. Hope this time no alone Thank you for all !

Nothing , everything is so perfect

Great location. 10 mins walk to town. Much nicer if you go up through the back streets than along the road. Good value for money compared to some of the very expensive Caldera hotels. You can get to the Caldera in 10 mins and eat at one of the restaurants for the sunset to get that experience.. Pools were lovely. Not heated but refreshing after being in the sun. Excellent Restaurant Katsaboo. Had a very enjoyable Friday evening's entertainment with a piano player and fireworks as a bonus. Food was always very tasty. Staff were always helpful and welcoming.

We had a room close to reception which was quite noisy from 8 am onwards. This wasn't too bad considering we were usually up around 08:30/9:00 for breakfast (08:30-10:00) but just to be aware of. Drinks around pool very expensive but same across most of santorini particularly in Caldera restaurants. My partner felt the room was a little small but we did have a nice balcony. Only a small wardrobe for hanging clothes. Don't let these put you off though. If you're coming to Santorini and don't want to spend a fortune but want a beautiful, relaxed, friendly place to stay would definitely recommend.

Two beautiful pool area, staff very friendly and helpful.

The room junior suite was small.

The hotel as a whole is beautiful and the staff are particularly helpful and friendly. The food in the Katsaboo restaurant is exceptional

In our room, there was little privacy whilst using the bathroom!