Drunks kicking doors trying to access my room singing on the corridor phoned security who told them soon as he d gone they where at it again from 2 30am till 5 30 am they kept banging the wall where head board playing cards and shouting was a nightmare of a night

Staff was lovley helpful we always stay and use the pool here it's such a beautiful place my son loves it so that makes it great for me

How far fro. The town it is but I drive so it was any trouble 4 me

The entertainment was good

The mattress was very hard and uncomfortable, the window was jammed shut which we didn’t find out till we were going to bed so it was very very warm all night, no remote for the tv, we asked twice but still didn’t receive one.

Food

Everything but food

I do like the location. The hotel has good facilities but they need either updating or cleaning or fixing. It's unfortunately run down

It took 50 minutes to be served at reception to actually check in.. there were only 3 people in front of us but checking in seems to be a laborious task and people in the queue were fed u, which isn't a nice start to a holiday.

Not a lot. One guy on reception was very pleasant and helpful and the bar staff were also pleasant.

Miserable guy with long hair on reception. No service with a smile. People smoking outside entrance so front of hotel stinks of cigarette smoke. Very dated hotel, needs a refurbishment. Uncomfortable beds, rock hard pillows. Asked for pool cues so kids could play pool but they were locked in a room which they didn’t have access too?

Nothing

Room was double book so ender up in twin. The room was filthy. Hairs, mold and muck. Broken loo role holder, mirror brokem no toilet roll or complimentary toilets in a very dated bathroom. Politely complained at reception. They had no free romes untill I spoke to the manager. Second room a bit butter but not vytsd

Value for money

Could do with modernisation

It was very clean and good service. Very worth your stay. I was planning to stop over for another night but my cat got trapped had to come back the next day.

not very clean or maintained

The sea front location.

Place was very ran, some areas very bad mould! Room windows dont open fully, bathroom window did not open at. Room stuffy and hot. Doors banging all night. Bedding flat and worn out. Was a bit of a way from blackpool its self not really in walking distance. Wouldnt pay any more than £35.00 thats for sure.

All good,

All good

nothing place was like a homeless hostel

place is dirty covered in damp and our room wasnt even cleaned

Everything

I liked it all

I like how friendly the staff were and how clean the rooms were. The rooms were very comfortable and were very spacious.

There was no curtain in the bathroom, the floor was burnt or something and the toilet roll holder was broken.

Breakfast was fab - staff were helpful and lovely. Had bed and breakfast, partner loved the sausages

fab view, but the cold draft from the windows was immense. We were offered another room, which is kind, but were too tired to accept, but appreciated the offer.

Leaving

Poor room pair of socks still under the bed from god knows when. The people next door might as well of been in with me. Kettle still had descaler in it toilet was at kids height. The view was so bad ....

The location

Our room was filthy and when we spoke to reception it was like she didn't care.

The food was amazing and the bar was alright drinks reasonable price. staff was good

Rooms not clean. Rooms nothing like pictures on booking. Com had to pay for carpark. Swimming and internet which should be free for residents

If the maintenance was kept up on this property, it could be a lovely hotel. The ballroom is under used and would attract people if the maintenance was done.

Youth football teams were aloud to run and screen through the corridors to 2 am and kept everyone awake Breakfast was charged at 2.50 pp more than in the booking email sent. Rooms were inaccessible as the key cards had to be changed over and over.

Management and security and reception staff very helpful and nice

I've been lots of times but this time it was very noisy and didn't get good sleep for 4 nights as I was on a 10 night stay.

The staff was helpful because we needed to change rooms. And the bar was nice

We had to change rooms because our window wouldn’t close and their was water on the inside of the window, and then the new room we moved to had some sort of hole in that window because the wind was blowing through their all night and no one slept

Fab

Drinks were pretty pricey.

Very unclean hair and dirt in kettle keycards did not work, everytime we went up to our room we had to get a new one.

Hotel has been substantially renovated, and did feel more up to date and modern looking.

We did get a sea view room..but was quite cold and the radiator didn't work. The bed need up dating