Great location ; Very friendly staff ; Lovely rooms and Surrounding gardens , along with Wonderful scenery and walking trails . We always love Wiltshire and normally stay at Bowood, so this was a step up .

We unfortunately had a Hotel Guest staying above us that walked like an Elephant, so having Dachshund she kept us awake throughout the night as most dogs are obviously very alert . The road was also very busy considering we were staying in such a quiet location . Needless to say , after a lot of walking around Bath and surrounding areas that day we didn’t get much sleep . I think the hotel could have been a more considerate to place Guests with Dogs in cottages with nobody staying above them . It was an experience, but I’d much prefer to stay in the surrounding Farm Cottages in Wiltshire and getting a good nights sleep for a 1/3 of the price .

Great little cottage right in the heart of a town

it felt like home!

I couldn’t stay forever

Perfect setting combined with a very nice room. (private parking at location). Key words here are ‘Luxurious’ and ‘Location, Location, Location!’

Didn’t check the fine print and where located in the cottages (a very little) further down the road (own fault!). Upgraded (+€) at the reception desk for a room in the manor itself. So from a low to a high. -> Price for cottage rooms seems to much £ to me..

everyone is super friendly, the restaurant is amazing and the rooms super cosy :) perfect getaway!

everything was great :) maybe a mini fridge in the rooms?

Perfect location, stunning Manor, outside, inside in one of the most beautiful UK village. Whaoo effect guarantee.

Room doesn't match a 5 starts standards with especially a really poor isolation, we could hear the other room like if they were in ours. Breakfast definitely not aligned to 5 starts standard as well

The breakfast was very nice with hot options service was lovely the people working at the hotel were more than nice and accommodating we enjoyed ourselves very much our stay was for four days

The only thing that would’ve made our stay nicer was the bed was very very hard and uncomfortable our room was called Penny lands

The dinner was truly excellent. Followed the set menu with wine pairing and it was fabulous. Both food and service could not have been better and made the stay very worth while for us both.

We were shocked at the state of the Bathroom floor which was honestly disgusting, covered everywhere with marks/stains which needed a steam clean. We reported it and it was cleaned during dinner. Service at breakfast was not close to the dinner service. When paying over £500 for a country hotel room you would expect a 'view' ours was of the roof and so disappointing. Tea on arrival was ordered but forgotten about, apologies and a bottle was left in our room - a nice gesture.

Everything

Too many non clients wondering around and inside the hotel

Staff were fantastic, friendly, attentive and couldn’t do enough for us. The room was large and comfortable. We had dinner in The Castle Inn which was excellent.

Although the room was large and comfortable we felt that the bathroom let it down. This is a very traditional hotel but it would benefit from modern bathrooms. Also disappointed that this was one of the more expensive rooms but it had no view.

Everything, fabulous location, peaceful. Good for the Spirit and Soul.

Nothing.

The staff!!! They were uniformly outstanding!! I can’t say enough about their friendliness, professionalism nd personal touch. Many remembered me after one meeting ( or they had great prompts…either way I felt very special!). My room was huge and charming.

A refrigerator in room and maybe a little nook to buy sundries or snacks.

Loved our stay here. It was beautiful and stunning

Excellent location; spacious, lovely room with the fireplace, huge bed, large bathroom, very quiet, great service, a number of very cosy sitting rooms around the hotel, good food and drinks. Beautiful building and lovely gardens.

Separate taps for hot and cold water in the sink. Dining room is a bit featureless compare with the rest of the building.

We have stayed at the Manor house hotel Many times over the years, because of the ambiance and the food. Sadly they failed miserably in meeting our passed expectations.

Not being able to dine in the restaurant During our stay. Only having casual dining as the alternative, with a very limited menu. It disappointing to have to pay other a thousand pounds for a two night stay and not get the food you would expect.