Gorgeous property and rooms. Very comfortable. Beautiful views. Excellent breakfast.

Would have liked for the bidet to have worked, but wasn’t a problem.

very good location, beautiful view to the lake, close to the ferry

There wasn't a thing we didn't like. Perfect location, Room with a view (one of the best in Lake Como), friendly and helpful staff, parking available near hotel. Food was average but there were plenty of quaint cafes around.

Location, staff & service were amazing

Hotel rooms were tired and old fashioned

location and staff

some of the decor in the room was a little updated.

Hotel staff was so nice, offered a lot of great suggestions and restaurant recommendations! Amazing views from our balcony.

Getting a taxi from the Train station to the hotel was quite difficult. We arrived on a Sunday and it took over 45 minutes to get a cab. Secondly, the room itself is very outdated.

Lakeside location; period architecture

Shower overflowed

clean and kind team.

they forgot to bring the things that I wanted to be in the room before my arrival .

the best location you could ever ask for

you couldn’t fault this hotel super friendly great vibe and location to die for

Quite simple, it is not a 4 star hotel. Starting with the room. Got a standard double, was a special day to celebrate a big birthday. Asked a lake view. Well the view was there from a window, but the room is small, quite dark, the bathroom has some sort of step to get into, which is very high. The bathroom is super small and the bin in the bathroom was not cleaned!!! The doors in the bathroom at the bottom are coming apart. As possessing it self a 4 star hotel, when I booked I’ve made it clear that I am coming to celebrate a special birthday, the hotel didn’t take it properly into account. As we changed hotels on the day of the birthday, I can compare two 4 star hotels. The other one organised us a bottle and even a hand written card saying happy birthday, this hotel charged us for a bottle and gave us a cake that they give for breakfast. Can’t complain about the staff that I came across. To be honest wouldn’t recommend to stay especially during high season for the price they charge, for the money I’ve paid for a 4 star, is not worth it.

Wonderful hotel and beautiful service. I can't express the beauty of everything that this classy place contains. It will not be the last visit. The staff is very nice and respectful. All gratitude and thanks …

A perfect position with amazing lake views - staff extremely good and attentive - outside eating area beautiful

Room style a little dated and cramped but didn’t distract from the amazing views

excellent property with a great view, staff was amazing! restaurant was just as good with great staff and delicious food.

Fantastic location! Not far off the autostrata and right on lake Como.

The staff are exceptionally friendly and go out of their way to ensure you have a wonderful stay. Nothing is too much trouble and we felt like family by the end of our stay! Special mentions for Alexandro who served our drinks every night and Delia who served us breakfast amongst many other things! The hotel is in a beautiful location and is an old original Auberge so it felt very historic to stay there. I would definitely recommend.

location is very good. parking ferry and reachability are great

room too small. too warm. air conditioning controlled via central

The location of the hotel is perfect. There was good food and very nice facilities.

Fantastic view of the lake from the window. Staff were very helpful and friendly. Restaurant was good.

Rooms are basic and furnishings are old. However, that didn't matter.

the location is great and the view is great.

the hotel is dilapidated and is badly in need of updating and repairs. the ac in the room didn’t work, the shower was comically small, the hair dryer was straight out of the 1960s, the dining room would have been tasteful if the year were 1970, and the “double bed” was just two old and uncomfortable twin mattresses put together. the front desk concierge was somewhat friendly but not helpful, and the wifi was unusably bad. for a 4 star hotel this was an incredible disappointment. this hotel has so much potential and yet it is clear that the management has decided not to invest a single euro into updating and maintaining the hotel, instead opting to trap guests through the allure of the location.

Beautiful place, nice staff, romantic room.

Pillows could be softer.

The staff was very welcoming and kind. The location is great and the rooms are very good as well. Nice view and great breakfast.

If you are unlucky enough to have noisy neighbors as we did, then you will suffer at night as the rooms are not very well sound-isolated, unfortunately.