Breakfast good,I like samoan food,Kokoesi,vaisalo,popo,pawpaw,samoan fruits.breafast was good, but sometimes toasts was cold.

Two days after my breakfast I didn't rest or sleep in my room because of upstairs loud noise of people walking and kids running.I complaint to the cleaner that day when I came back from the city,that was the reason I went out for drive, I was very disappointed about that.Hopefully all guests can give respect to each other.and

Loved the area close to the markets Aircon was great

Breakfast too small Room wasn’t clean Cutlery dirty Ants in the sugar Parking sucked Pool was dirty had dead bugs and leaves No blankets

The staff we're very friendly and enjoyed my overall experience, breakfast was great.

Stairs lol

the location & pool. the staff were lovely and the breakfast was beautiful

the fridge wasn’t working, power outage

- Close(ish) to the Robert Loius Stevenson Museum

This review is for the room with private bathroom and air con: We stayed at 6 different places ranging from homestay to resort during our 3 1/2 weeks in beautiful Samoa and The Samoan Outrigger was our least favourite. It doesn't represent Faʻa Sāmoa (the Samoan way) at all. Lots of uptight stuffy rules that make you feel like you are in Copenhagen or London rather than chilled Samoa. Early check out, early breakfast, rude staff and extortionate key deposit just being a few of the contributing factors that we were welcomed with upon check-in. -key deposit is $50. ( as expensive as a good steak meal at a fancy restaurant for context) This is also not mentioned anywhere on their terms on Booking.com. I didn't have $50 cash on me at the time so they said I can pay after I went to an ATM. I completely forgot and we actually didnt have to pay ourselves - but worth pointing this out for other potential customers. -shower dirty upon check in -Told upon check in that breakfast finishes at 9. I commented that it's quite early (all other places in Samoa that we stayed at had breakfast finish at 10 or 11) and the girl on reception just replied "that's your problem". Rude much? -Breakfast itself was terrible in comparison to everywhere else we stayed. Also, the way they just give you a plate of stuff instead of letting you choose what you want is incredibly wasteful. -Both the door and ranch slider door didnt work properly in our room. Toilet door got jammed shut every time it was used and had no handle on the inside. Literally had to get the other person to open it from outside. Ranch slider door to outside didnt latch so someone could have come into our room at any time. Very unsecure. -My partners sunglasses went missing from the pool area. (Our fault for leaving them unattended but just illustrates that lack of trust here) -Cleaner would come through at 9:30 am each day banging on every door asking about cleaning.

Great breakfast, great location, awesome place to stay !

Beautiful historic home, a taste of modern Samoa village setting in urban Apia.

nil

Very grateful for the owners for being understanding and assisting as much as possible with an unexpected emergency on the first night of our stay, they made sure my kids were comfortable until we checked out, earlier than expected. A cosy homestead setting surrounded by lovely real Samoa ‘feel’ beach fales. Breakfast was great. The pool is cleaned daily and refreshing. Staff very hospitable.

Not sure why it’s classed as a Hotel, the 2 small bathrooms are shared with everyone else like a hostel - showers only a trickle of water, no toiletries as in BYO your own soap shampoo n conditioners. Steep and narrow creaking stairs for access to breakfast and the pool downstairs. Stayed in a room next to the noisy roadside where there are taxi’s and a gym across the road with a clear view into our room.

close to town and safe

nil

The owners Claus, Laena and the staff Mafoe, Tilo, Kilina and Sua along with the others that maintained the beautiful garden and pool were exceptional. Nothing was ever a problem, every day they would ask more than once if there is anything anyone needed. Although some people may think this is normal in a hospitality industry it makes a massive difference particularly if you are staying there on your own and you may be new to the country and everything that comes with that. There were several people from different parts of the globe staying there who had never been to Samoa so it was wonderful to observe that consistency of exceptional service! The wonderful team at The Samoan Outrigger Hotel really make Samoa proud by what they do, there is that saying that “actions speak louder than words” so much so that you know you will be coming back there to stay again and again! I really do believe that this is truly a hidden gem of paradise!

The place is owned by a very nice Danish expatriate and the staff is super friendly. Its got a decent pool and kitchen with everything you need if you want to cook your own meals.I initially booked it for two nights, but im still here a week later, and I dont think im leaving in a hurry..

Nothing

Nice clean and tidy. Spotless

Nice tidy. Spotless

The breakfast was great and the staff were super. The hotel needs to be upfront that wifi is paid and doesn’t always work.

Paid wifi which still didn’t work so well

Staff are lovely, and professional.

Suitable for families.

Everything about this place is exceptional, this is the best value accommodation in Apia. The staff are so friendly, they remembered our names and trip details and always up for a friendly chat. The complementary breakfast was a highlight, we stayed 5 days and never are the same thing twice and everything was amazing. Laundry service was cheap and easy Ice cold aircon Hotel chickens were very entertaining

Bathroom is Samoan construction and has a window that joins directly to the corridor, gents might be lucky enough to make sure contact while taking a leak 😂 Honestly it's the only minor thing I could comment on