Location could not be better, within walking distance to many major sights, room was excellent, super bathroom, balcony with view, breakfast very good with hot and cold, staff was superb, special kudos to Nadia

I liked everything

Идеальная команда отеля и лучшее месторасположение в Лиссабоне! Повысили категорию номера без доплаты, все работники отеля были отзывчивы и мгновенно реагировали на любые просьбы и вопросы. Уборка номеров своевременная и очень хорошая. В номере есть все необходимое, включая утюг и гладильную доску. Большое спасибо за комфорт и уют!

L’emplaçament i el caracter d’hotel familiar, dimensió i tracte.

Una cambrera drl restaurant. Habitació amb poca llum i ventilació natural

הכל

כלום הכל היה מצויין

The location was perfect and walkable. The staff was very friendly and helpful. The welcome gift and goodbye gift was a very thoughtful addition. The beds were comfortable and the showers were great. We would come back.

They were exceptional!!!

Nothing

The location was excellent. Many touristic sites are within walking distance. Most of the restaurants that we had booked were also coincidentally within about 10-20 minutes walk away too. Although the hotel was in a busy location, there was no noise or other interruptions inside the room. It was an ideal base for our first visit to Lisbon. There is also free minibar in the room which is replenished daily. We had juice, waters and beer daily. There is complimentary daily tea/coffee available at the restaurant in the afternoon. It is simple self service machine tea/coffees and some pastries.

The hotel location is in a lane which is not reachable by car. Our transport driver parked about a block away and kindly helped us wheel our luggage to the hotel. When leaving we also wheeled our luggage about a block to the road to be picked up by our transport driver. It is not a problem as such but just be aware that vehicles cannot directly reach the hotel.

Great location, kind emlpoyees, very clean. All in all great service

Nothing to complain about

just a very good and compleet hotel, excellent service and attention from personnel

Booked a cheaper room and thought airport transfer was part of cost. May have got an upgraded room with extra cost without asking for the upgrade

Excellent location!

Room was a little small.

Room was very comfortable. Staff very helpful. Upgraded our room! Location excellent. Breakfast good.

Nothing! Everything was great. I would highly recommend this hotel.

Shower water pressure and location were exceptional. Hospitality gifts were nice.

Poor lightning in the unit, and dirty (stained) rug.

We were extremely pleased with how close the hotel was to all of our target sightseeing destinations. It was easy to walk to beautiful restaurants, the markets, squares, the seaside, shopping, chiado district, etc. The breakfast and coffee selection were excellent and full of variety. There were also some unexpected "feel good" touches like courtesy water/juice/pop in our fridge, welcome treats, etc.

The staff was amazing, organized, and incredibly helpful. The location was also convenient to the river, restaurants, and more.

Location is great. Breakfast delicious. Staff extremely friendly and welcoming and helpful.

Great location. Staff were so helpful. Spotlessly clean. Breakfast was excellent. Would highly recommend to anyone travelling to Lisbon. Catherine

Nothing that we didn't like

Location bang in the center. Quiet no traffic outside. Could not have picked better. Restaurant excellent. Staff great

Aicon in room a bit asmatic

Central Location but it is on a quieter street. Staff was very friendly and the little touches (items for kids, welcome natas, Easter chocolate, complimentary wine) were thoughtful and great! The pre-checkin communication was very good - messages offering enhancements, activities and restaurant suggestions.

Would have liked a bigger room for family of 4. The restaurant was nice with fado music but I have the impression that other fado groups perform more.

Location was phenomenal, close to everything and on a strait road. coffee shops, the main street of shops, rossio square- all 5 min from the hotel. we were 3 grown ups and 2 kids- got 2 rooms with connecting door which was very comfortable, safe, mini bar with drinks- all free, nice clean bathroom, comfortable beds. very nice and helpful employees !!

the “view” from the window was the rooms and all the guests in the next very close hotel .. ( closing the curtain solved it), and the noise from the bars/ coffee shops on the street … I needed to use earplugs and that solved the problem.