Poca flexibilidad en el early check in

good hotel in the center

perfect location in the center of the city, very helpful and very friendly staff

the entire hotel is in dire need of renovation

very friendly waiters and staff

internet very slow, tv very old, swimming pool too full, jacuzzi didn’t work

The support received by hotel crew was outstanding. They were openmind to all my requests and I enjoyed the cleaness of the entire hotel. The location of the hotel is excellent,near from any interest place in the downtown.

The elevator was not working.

employees were exceptional at the reception desk, restaurants and overall very polite and professional thank you

of age but very clean the location was excellent

we liked that it was right in the center of town, we walked to everything.

it was outdated and noisy, so much construction going on.

The staff was friendly and bilingual. The showers were great and had hot water that lasted for the whole shower time. Parking was on site. The location was great for exploring the central district of Loja.

The bed was not comfortable (too hard). The hotel is a little dated and needs some updating. There was nobody available to help with luggage.