Staff very hepful

The stovetop was old , there is no turner,laddle to cook the food. option kitchen is incomplete Unfortunately there were 4 small cockroaches near garbage underneath sink And bed Inform housekeeping apologized offered exterminator but I will be moving the next day I preferred not to because busy packing and I had previous appointment outside building

Location and room size

bathrooms need updating and linen could be more updated too!

Everything

Nothing

It's clean and walking distance to resto and mall.

the elevator really annoyed me the whole stay. it's not working on my floor and so I always need to ask the lobby to send someone to my floor.

The room is clean and beautiful. It has a nice view of the city. It's convenient because it's just a walk away from Trafulgar plaza building.

location close to everything

room to old bathroom not clean AC NOT WORK

Great location. Lovely helpful patient staff. Large room with a view. Nice toiletries.

Check in was smooth

The room smelt of chlorine and could not stand the smell. The staff changed our room however it ruined the experience.

The room was so big and spacious. It was clean also and has lots of restaurants nearby. What I like best is they have kitchen wares inside the room.

View, clean and modern rooms

No room service

I like only the location and the price little bit. All other things is really bad, You feel like you are living in a dump. The rooms are very dirty and bad smell, And full of insects, especially cockroaches. The furniture is worn out and old and the kitchen utensils. The cleaning is bad, the towels are dirty and they don't have a washing machine or let you do your laundry for free. Despite all these bad conditions, they do not accept pets, and there is a man working at the reception who looks at you as if you are going to sabotage and that you are a person who must provide a lot of guarantees such as prepayment, additional insurance and other matters of financial exploitation. Indeed, loyalty is non-existent with customers.

Everything All things is really bad, You feel like you are living in a dump. The rooms are very dirty and bad smell, And full of insects, especially cockroaches. The furniture is worn out and old and the kitchen utensils. The cleaning is bad, the towels are dirty and they don't have a washing machine or let you do your laundry for free. Despite all these bad conditions, they do not accept pets, and there is a man working at the reception who looks at you as if you are going to sabotage and that you are a person who must provide a lot of guarantees such as prepayment, additional insurance and other matters of financial exploitation. Indeed, loyalty is non-existent with customers. And only one One elevator, you need a lot of time to go up and down, in addition to the bad smell inside.

Television is not functioning. Check in time is supposedly at 3 in the afternoon but the staff are still cleaning the room.

Very friendly staff at reception and housekeeping. Location close to some amazing coffee shops and bars. Definitely staying again.

Nothing

I like space of our 3Bedroom. Old and outdated but very spacious that is why I keep coming back to the place. Plenty of room to move around without bumping into each other. Very convenient coz it is near to everything.Staff were friendly and accomodating too but I think some of the people from the reception are pretty new.

Pool has too much chlorine that it changed the colour of our dark cosies. WIFI was so slow and sometimes none. Lobby is hot during the day, AC might be broken? You may want to do pest control coz we’ve seen some roaches crawling around. Do not worry, we are not scared of them so it was no biggie, other guests might think differently.

close to restaurant cafe and few minutes from legazpi village plaza safety beautiful people in reception

need to update the shower and the towels

close to everything shops and restaurants

the shower need updated and the towels not new

Excellent value for the price. Older building, but rooms are newly remodeled. Breakfast included was delicious.

I like the location and the room color which is white is nice for me.

What I didn't like is there were lots of cockroaches roaming around. I found 4 to be exact which was scary for me.