Urban Valley Resort & Spa
Sobre este hotel
El Urban Valley Resort se encuentra en una zona tranquila de San Ġwann, a solo 15 minutos en coche de La Valeta. Alberga 2 piscinas al aire libre, 2 pistas de tenis, 2 restaurantes y bares.
Servicios
Piscina
Aire acondicionado
Se aceptan mascotas
Cocina o cocina integrada
Internet o Wi-Fi
Se permite fumar
Aparcamiento
Lavandería
Balcón o patio
Lavavajillas
Jacuzzi o spa
TV
Accesible para silla de ruedas
Gimnasio
Jardín
Adecuado para familias
Mapa de Malta
Hotel en Malta
Razones para reservar
Cancelación gratuitaReembolso íntegro si cambias de opinión
Ideal para mascotas
Incluye lo esencialJardín, Piscina, Se aceptan mascotas y más
€€€€
Reseñas
4.3/5.0
Excelente(2920 Reseñas)
Opiniones 100% verificadas9.0
Nice decor, clean, lovely pool and areas to relax, loved size and facilities of Family room, very friendly and helpful staff.
There was mould around window in bedroom.
Good selection of Gluten-free food but apart from fruit there were no gluten-free desserts.
6.0
War nicht sauber und diverse Sachen wurden nicht aufgefüllt wie z. Bsp. WC Papier, Nasentücher, usw. Beim ankommen wurden wir nicht aufgeklärt wo was ist.
Für ein 4-Stern Hotel zu schlecht
7.0
Breakfast was really good.
Saturday semi buffet - empty dishes weren't being replaced.
Also from the spa to our room we had to pass from outside .
9.0
Everything !!
10.0
La stanza confortevole e spaziosa, le piscine, la ristorazione. Il personale dell'accoglienza gentile e molto disponibile.
Da migliorare la formazione del personale del ristorante.
8.0
Le cadre de l’hôtel et l’amabilité du personnel.
La piscine. Pas assez profonde ! 1m30 au plus profond….
5.0
Tempature was ove 40 but air conditoner did not work without any fun and no staff's explanation. Locked out from the gate and room for several times and we have to walk down to reception for 4 mins with 10times walk down. I saw people stays up stairs were more worse without elavator. Some staff being lazy and show worst attitude which really hate and they never brought the ordered item.
wifi never work during my stay even we asked. They can share wifi but only limit to near by reception. Lastly they ask me to pay penalty if i leave the in room and i had to walk down 8mins.
4.0
Cleaning level and kitchen staff.
The hotel was good at the beginning. But due to a heat wave, there were power cuts by the government, which is of course out of the hotel’s control, but what is really surprising that there is no fans available in the hotel. One of the power cuts last for 24 hours, which is insane to stay in this weather (42 degree) without such a fan or a good generator to make the AC works. Another point, there are some staff in the hotel, they use their access card to open the room door without knocking the door which is really strange and unprofessional especially that there is no locker from inside.
10.0
Really lovely accommodation
Room lovely
Food good
Staff helpful & friendly
10.0
The breakfast was excellent, plenty of choices
In my opinion there was nothing to dislike.
10.0
Lovely rooms and very friendly staff. It was my husbands birthday celebration and they upgraded our room, and gave us a nice birthday treat.
7.0
Breakfast offered as part of stay.
Not having blow dryers in the room and having to ask about them.
4.0
The room was a good size, the pools were a nice area too. Reception staff were friendly and helpful. Also restaurant & bar staff were excellent.
Housekeeping - in the five night / six day stay that I had at the hotel my room was only cleaned twice. I complained about this on several occasions, even to the Deputy Manager who assured me my room would be cleaned, but still it was not. Very very disappointing and poor service - would definitely NOT recommend this hotel to anyone.
Food - there were very very limited vegetarian options in the restaurant.
9.0
The professionalism of staff which were very supportive
Only the room service menu been out of date but otherwise everything was great
9.0
The whole experience was excellent from the room to the helpful and friendly staff.
Nothing
8.0
Employees
lack of nutella at breakfast
9.0
The resort was clean and tidy throughout. The staff were extremely helpful and were always available to help and double checked with us if we were 100% happy. After a room upgrade our stay was much more comfortable and we all enjoyed the facilities. Breakfast was delicious with a huge variety of options.
The rooms weren't sweeped as often as I would have liked.
10.0
staff very friendly, apartments was so big also, highly recommend a stay here
nothing
8.0
We have enjoyed our stay! Great location for a family, clean room & good breakfast.
10.0
It was lovely. Free upgrade to make the special day even more special. Staff were lovely and very helpful 😊 one of the best hotels I have been so far!
10.0
The experience that this hotel provided was very good. The staff was extremely friendly, the service was above the top, the facilities provided by the hotel was top of the top as to the value/money! Truly recommended place to stay with your family/friends/partner. Keep up the great work! Thank you for making our stay special!
Sometimes it happened that while daily cleaning the room the floor was not fully cleaned.
10.0
Friendly staff. Great location.
Nothing
8.0
Hotel was spotless, and the pool area and rooms were great. Breakfast was also a good selection and well stocked.
Restaurant in the evening was very slow service and a little pricey.
Some staff were also very slow on the bar and seemed inexperienced.
10.0
Lovely modern decor and beautiful, large bedrooms. Good choice of breakfast. Hotel kindly allowed us to use the pool facilities after we checked out as we had a late night flight. Very friendly and professional staff. Pool area was spotless and there were available loungers every day.
Piped music poolside was so intrusive and unnecessary. Such a pity as the pool facilities were excellent but the repetitive lounge music slightly ruined this.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Malta?
El precio medio de un alquiler en Malta es 79 € por noche. Este alquiler es 10 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Urban Valley Resort & Spa incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Urban Valley Resort & Spa cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Urban Valley Resort & Spa admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Urban Valley Resort & Spa?
Hemos encontrado 16 servicios para este alquiler. Esto incluye piscina, aire acondicionado, se aceptan mascotas, cocina o cocina integrada y internet o wi-fi.