I didn’t like been refused breakfast at 10.10 an shouted at by very rude man with glass about 55years old because I wanted to pay an there was people behind me an he let them in cause they were all inclusive you shouldn’t make meat of one customer an fish of another very disappointing to frighten a child on his first holiday

The hotel is good for 3 stars and it's price i guess. The staff is good and welcoming. The location is very good - close to the beach and bus station in both directions. I was not expecting much, but wasn't frustrated. The food is good and different varieties, themed dinners, Carlos was amazing chef on breakfasts - thank you for being nice, welcoming and your delicious tortilla and crepes!

I'd suggest having some bathroom facilities as shower cap a cup for toothbrushing in bathrooms. There traditional problems with understaffed restaurant and poor cleaning quality, not sure if it can/willing to be fixed. After room service there are always tons of sand left on the floor, so it's not a case to walk barefoot, only in flip-flops. Restaurant is suffering during the times of heavy load, but it's great that hotel tries to manage the queues and have the informers of the load times everywhere.

Very clean, nice location, close to the beach, nice swimming pool

the facilities available our fantastic for the children and the entertainment was great. we were presently surprised how much was on offer for breakfast given it was a 3 star.

There was no parking available within the hotel at the time even though the website stated there was. would of been great to have a coffee making facility in the room however this is most likely as it’s a 3 star.

The room was really nice and the housekeepers were kind. Entertainment at night was OK.

The food was disgusting. Had pizzas at the bar downstairs and it was horrid and cheap. The food in the dining area was horrendous. I was served a raw burger. And none of the food had much flavour. The cocktails were watered down and tasted disgusting and the bar staff were extremely slow and didn't seem to care much. The electricity went out 5 times for over 10 minutes each time over 2 days.werent even allowed balls in the pool! Honestly would never stay here again paying over £700 for that is a complete rip off!

the pool and slides

the room was small, entertainment only in Spanish,

water slides for kids was brilliant . clean hotel well maintained relaxing under the tree shade area behind the water slides family friendly hotel. not too crowded easy to get lounger . food good quality. evening entertainment and foam party was brilliant. 2 minute walk to the beach . very nice clean beach plenty of food places on the beach promenade with arcade entertainment and variety of things to do. beach is clean and water is warm. can hire nice umbrella and get vip service at the beach .

no kettle in room. didn’t receive a welcome pack in the room with hotel events and other useful info staff at reception were helpful when required,

Pool was fab for the kids they loved it .Rooms where modern air con great

Queue for snacks and bar was long but did move quick.

Close to beach , food was good lots of options. Pool area was nice.

Queues at the bar , cleanliness around bar area outside and toilets. Entertainment could of had more English speaking.

If you are looking for a family holiday this is your place. It has been recently renovated so it feels like a treat, the rooms are pristine! And it is cheaper than a 4 stars hotel. The outdoor pool has lots of slides, so it is ideal for the kids. There is a buffet restaurant, animation during the night and day, a small indoor playground for the kids, and it is located at a walking distance to the beach.

The pool can be very busy so I recommend going early if you want to catch a lounger. Same with the restaurant, it can be very busy as well. Although I have to say that we went in August and the hotel was at a full capacity, so perhaps it is different in another dates.

The pool was great the cleaning staff were top notch. The location is second to none. The waiting stagg in restaurant are great.

Was mainly catered towards spainish guests male entertainer had no English. The bar staff 2 were great 2 were awful served spainish first everytime. The all inclusive package was not worth it the food is meh only 4 icecreams included we ordered snacks our first day and told oh pizza isn't included as a snack so was under cooked hot dog or burger or plate of chips that's it. We ate dinner out 5 times in 7 days even those we had already paid hotel.

really clean and friendly staff

nothing

Great hotel. Perfect location within few steps to the beach. Nice food in the restaurant with lovely staff. Should be 4star Hotel.

The hotel was near the beach and children had a lot of fun because of swimming pool with toboggans

We didn't get enough information about cleaning time.

lovely hotel, great pool area and slides the kids loved it. room clean when we got there.

I only seen the indoor play area from the photos open twice which was not good as it was a big factor in why we booked this hotel. Entertainment at night was loud and balcony doors were like paper so if your kids go to bed early it isn’t great! the pool is nice but doesn’t open until 10am which is late toward other hotels which is another let down. food in the hotel not great also. Location was about 10 minutes away from the main part of salou so will cost €10-15 each way for taxi. Took cleaning during our stay was not good, they mopped the floor without moving anything that’s as on it, we had new baby clothes hanging off the edge of our suitcase and it was soaking after they mopped. only thing they really did was replace towels (didn’t make beds)

i like how convenient it is to the beaches and the boardwalk

the AC in the room was barely working at times and when we checked into the room we had no toiletries and no towels in the room.

The pools are fantastic, kids could spend the whole day entertained on the slides. And plenty of loungers available as well. The buffet breakfast was very good and well organised. The pool bar is very reasonably priced and a good selection.

The que at the pool bar could get quite long at times.