Wonderful property with so much to offer a family on holiday

The apartment was filthy, needs a good overall clean.

Located! Sea views!

location

very run down a bit dirty then what we remembered. nit worth the money

Best thing was the beach which is free

DO NOT STAY HERE!!! it was such a Rip off!!,we were looking forward to staying in a resort but we have had better comfort and cleanliness in cheap hotels and cabins and they had wifi, there was cockroachs, a big windows between the bedroom and bath with a curtain that didn't fit, go read the reviews on google I wish I had

The ocean veiw

The place was absolutely filthy. Milk was off and there was no coffee

The room had 3-4 dead cockroaches infested with ants. 3 huge live cockroaches that I had to kill, I then couldn’t sleep thinking about cockroaches being everywhere. The washing machine and dryer were out of order, which I needed to use when we arrived at midnight to clean clothes for the next day when we got back on the road. There were no pans, only one huge pot to cook with and only three forks despite being advertised as a full kitchen for four people. Absolutely unacceptable for $750 for one night.

We arrived and immediately the beach front was beautiful, the check in was easy and straightforward and the pool was clean and gated

The room was not ready when we arrived after 2pm and the lady at the front desk did not inform us of this so we unpacked our bags from the car and found our room a mess and the cleaner just arriving to clean it up, after over 3 hours of driving with 3 children we had to wait 30mins for room clean which was not easy. We did not get enough pillows even though I had 2 adults 3 children on the booking, the reception closes at 8pm and opend at 12pm the next day so hard to speak with anyone directly, it gives a number to call, but we had no reception to call anyone. There is no where to eat you have to drive somewhere, and we could not even get anything delivered because we had zero reception on our phones and the Wifi was apparently not working. I paid over $500 for 1 night which really was only from 3pm till 9am the next morning, so not even a full 24hours.

Location near beach.

Cockroaches - needs pest control. No milk provided for tea and coffee. Very expensive for the quality - will not be recommending.

Location is graeat

No internet no phone connection

There was no breakfast at all there was not one thing I liked about this stay except the little beach view

That everything that was advertised was not there or broken. From all facilities to the dirty and outdated rooms no WiFi just a big mess.

The location was great

I was very disappointed that the onsite restaurant had been closed. The kids games room was being used as a laundry and all the games were pushed to one side of the room and not working, They had only one working game in the games room. After the kids were pretty upset the games room was not functioning, I promised them they could have a spa in the corner spa in our room, unfortunately after filling the bath we discovered the spa did not work. We tried to ring reception to advise them (in office hours) and all we kept getting was an answering machine saying ring back in office hours, which it was office hours.

Location has potential

All common leisure areas gave been abandoned by any sort of maintenance nothing works. gym, sauna, games room and restraunt should not be advertised. The room had hair, blood stains and mould throughout. The old linen was left dumped on the front garden. We demanded a refund within a hour.

location

poorly maintained, dryer not working

Close to the beach

Absolutely FILTHY!!! For the $920 we paid for 2 nights I would have expected much higher, cleaner and better standards than having food stuck to walls, broken bedroom door, broken and bent window screen, filty marked walls, filthy marked and stained blinds, mould around the taps, filthy windows and screens, missing pieces of carpentry, bed head not attached to the bed and just sitting on the hinge part on the floor, wax and dirt on the shutters to the spa/bathroom, holes in the wooden window sills , dirty cutlery, marked and stained benches, marked and stained cook top. They left bags of dirty linen out in the rain for two days.

Nothing

Lounge not big enough for 4 or more people No TV in the main bedroom Spa Bath did not work Air conditioning in main bedroom was very noisy Garden area outside unit was very untidy and rubbish laying around everywhere Unit not clean. ( floors and kitchen) It’s NOT a 4 star unit. 1 Star rating would be more appropriate.

location

old, run down , leaking toilet, dryer broken

location

wasn’t cleaned properly, couldn’t use kitchen utensils chips+cracks in stove top, bed +bedding needs to be replaced,

The only good aspect I could think of is the late closing of the reception desk at 8:00 pm unlike other non-hotel accomodations which generally close around 5:00 pm.

I was shocked if not bemused to see a big space in the wall separating the washroom with the bedroom with just a curtain to protect your privacy. I mean come on. For most people time in the washroom is very personal. If you can’t go to the washroom with a peace of mind your whole stay is ruined. I wonder who the architect was. We found a couple of insects crawling in the lounge which was upstairs. Though the beach was in close proximity, it wasn’t maintained with untrimmed bushes welcoming you. Can be a bit spooky at night. You will understand if you are a horror movie fan.

close to everything! felt like a home away from home

Great location

The apartment was cheaply fitted, dirty with cobwebs everywhere and smelt stale. Resturant isn't even open, not what was described in the advertising.

It was unclean, full of mosquitos which were also squished on the wall and it smelt. Tv didn’t work and no wifi.

proximity to the beach.

dated resort from the 80’s. in disrepair.

welcoming staff. Quiet location

I booked a studio sap room for $162 through bookings.com. THE SPA DID NOT WORK. The spa was the only reason that we booked to stay at Aqualuna Beach Resort. As it was later in the night ALL of the resort staff had gone home for the night. when I went to speak with the check in staff no one was at the resort until 11am, check out is 10am so I didn’t get to resolve my issue. 😣😤