great location. excellent food, friendly helpful staff,

it has a bath with shower in rather than walk in shower which we would prefer. there are no hand rails while climbing in and out of the shower in the Bath which was difficult for my elderly mum who was travelling with us.

Both breakfast and dinner of great variety, always nice staff. Clean room, comfy beds. Appreciated heating available during cold February nights.

It might be fine to have a bottle of water included in the dinner price to avoid regular paying/signing procedure if you don’t need any other drink (not a big deal though).

Everything! Fantastic hotel, Great location. Absolutely spotless!

Nothing

BREAKFAST HAD A GOOD VARIETY SOME OFF THE STAFF WHERE PLEASENT DINNER WAS ALRIGHT IT COULD HAVE BEEN BETTER AND I WOULD RECOMMEND THIS TO MY FRIENDS ALSO THE HOTEL WENT OUT OF THEIR WAY TO HAVE A CELEBRATION FOR SAINT VALENTINE DAY ESPECIALLY FOR DINNER THAT NIGHT

I HAVE STAYED IN THIS HOTEL BEFORE AS I AM OLDER THE SAFE WAS TO LOW TO THE FLOOR THEY SHOULD HAVE SHOWERS RATHER THAN BATHS AS I WAS UNABLE TO GET IN OUR OUT OF THE BATH HAVE SLEPT IN BETTER BEDS THE MATTERESS KEPT MOVING

Restaurant was really good

Location and standards

Time of check in

Great

Tea machine

Welcoming and warm reception on arrival. Reception staff are really helpful. Parking on street may be possible outside hotel. Pubic areas have a lovely atmoshere with comfy furnishings. Room good size with 2 comfy chairs. Restaurant very comfy and staff couldn't be more helpful. Varied menu with both hot and cold food. Bar staff all fab, not fair to name only one 😉. Lovely Birthday suprise, thank you.

Matress was a little uncomfortable as appeared to 'sag' in the middle and kept sliding off the base. No fresh orange juice at breakfast

Enjoyed our stay , hotel great location,would stay again

Nothing

Room , food both amazing , spa

beer price’s

As per usual the staff were very friendly and helpful and the food exceptional.

The only thing that let the hotel down was the time we had to wait for a drink in the bar on our 1st night. Their was only one person behind the bar and one waitress.

Substantial breakfast, top quality

Nothing whole place is excellent

location and friendliness of the staff

having to book to use the indoor swimming pool

the hotel and its staff were wonderful

Staff Food Rooms Location

Very little

Breakfast buffet was brilliant. Room was clean and tidy, view was fine were we are, we still have the view of the mountains. Bathroom was clean and provided basic toiletries and hair dryer. Domestic staff were doing a great job keeping it clean. Spa was excellent, enjoyed the serenity and ambiance. Treatments are quite a cost but worth it. Spa Staff were very friendly and helpful. Reception was very welcoming especially during check in. Pool area was kept well and safe. Thank you for the hotel over all hospitality.

We requested for a double bed, we had a twin joined together and kept separating. Needs to be reviewed by management.

All the staff were exceptional! (apart from the night porter when we first arrived, who I wonder even worked there) Location perfect, and other clientele lovely

Sweltering at night but air con turned off! In the restaurant, the food was good, but the atmosphere/decor was like an old people’s home

Gala Evening was great, food was wonderful and the Tribute band was excellent.

Didn't like first Act on the gala evening her English was bad and she could not pronounce the words to the songs.

I have been there now 5 times as the location is excellent, all the rooms are the same size and just location changes. food is excellent and reasonable and the staff are all lovely.

there is nothing to dislike about it.

great location good food clean hotel friendly and helpful staff