The staff was very friendly! They upgraded us to a superior room for free, which had a nice little patio with chairs and a coffee table and deck chairs. They also offered a shower and place to change on our last day after our check-out. The breakfast was amazing! Plenty of options and a custom made eggs or omelette, which was delicious. The location is very nice. Not in the front row but literally a minute walk from a very nice beach and 10-15 min walk to Riva del Garda city center. They also offered us a Garda guest card, which offers some interesting free or discount activities (we did the panoramic lift for free and the adventure park with a 20% discount). We did not use the pool (because the lake is so close and much better in our opinion) but it also looked very nice.

Some facilities were better than others. We liked our room but there were a few hairs in the bathroom on the towels.

A very clean hotel with friendly staff

The building is old, but well maintained

excellent breakfast, friendly personal, cute pool

We thoroughly enjoyed the buffet breakfast. It included fresh deli and bread, fruits, omelettes, organic teas and jams, and the coffee machine worked really well! The location was great, in close proximity to the centre and other towns. The hotel also offered bike rentals. The staff was amazing, kind, friendly and went above and beyond to make sure we were comfortable.

The style of the room didn’t match the style of the foyer and dining area, but honestly, that’s just knit-picking. We would come back 100%.

The swimmingpool

The spa was supposed to be free of charge (as stated on their website), that's why we booked it in the first place, but it wasn't

Everything was first class.

Nothing

Awesome breakfast, spacious room, helpful friendly staff

Breakfast was very good, nice room and staff!

Great location, friendly staff, nice breakfast.

The room was tiny for 3 of us.

Nice and tasty breakfast, great pool, functional air condition.

i missed fridge in the room;(

The staff was very friendly and the breakfast was so good! They had a huge variety of vegan food for breakfast, best vegan breakfast we had in a hotel so far! The room and the pool was nice and the calistenics studio was great as well!

very good location, shop, beach and centre nearby well cleaned every day very nice staff bike rental in the hotel great breakfast

3 bedded room with extra bed of poor quality every evening noise from the big hotels live music in the area

Excellent hotel in an area that suited our needs. Our room was on the first floor and was very smart and tidy. Breakfast was very good and the staff excellent especially the reception staff. It was good we managed to get our hire car parked on site. The hotel is about a 20 minute walk from the town square but this suited us and enable us to stretch our legs a bit. I would happily visit here again, and look forward to our next visit.

Couldn't fault the hotel.

The hotel was better than expected based on the images online. Nice pool. and good location.

The wifi was in and out.

everything! the staff were amazing, the hotel so clean and a great location - fantastic value for money

bring an eye mask as the curtain linings didn’t keep the sun out in the mornings

very nice staff, perfect location and great big room with an amazing view!

no fridge on the room

everything

nothing to monition

Staff Nice Garden pool were super

Pool was abit cold

Very good breakfast (also many vegan options), lovely pool, nice staff and the free city bikes were a big plus!

The gym could have a little bit more equipment

The view from balcony towards mountains is really amazing. A pretty huge variety of food to choose from during breakfast. Despite yelling kids around the swimming area, the hotel has a swimming pool where you can relax. Rooms facing the mountains and not the main street side are quite silent. Staff is nice and helpful.

Parking space can't be always guaranteed because if there are many cars, you might have to park somewhere else like on the street if you are not lucky to get free space just near the hotel.

The location. Even though it's not in the center of Riva it was only a 20 min walk away - which was nice both at the water side or through the main street (also felt safe at night).

When asked about recommendations for e.g. restaurants/excursions/activities, the staff wasn't really able to help. The airconditioning wasn't able to make the room any cooler than 23 degrees Celsius. And leaving the window open wasn't an option because of the mosquitos. Overall, the hotel feels a bit outdated.

The location of the hotel is very nice, close to the the lake. The breakfast served in the hotel is very solid, lots of choices. Staff is friendly, speaks multiple languages with no problem. Hotel is not very new or very stylish but the price is fine and it’s clean.

Nothing in particular.