Staff was exceptional. Went above and beyond to make you feel welcomed.

A couple of larger sized slippers for my tall folks. My son is 200 cm.

great location, Japanese style ryokan, amazing dinner and breakfast. great hospitality

it’s relatively pricy vs modern hotels.

The Kaiseki was good. The staff was sweet and helped accommodate one of our friends who had allergies to certain foods. The facility was clean.

The indoor public bath was a little small.

Loved the traditional breakfast, made our day Perfect location, staff were beautiful Would stay again

The quality of the food, hospitality of the staff, interior decorations of the room and the location of the ryokan were some of the features that we liked.

The latest breakfast was at 8.30, which was quite early for us. There was no coffee in the room. Other than that everything was great.

Ideal location for visiting Kyoto. Easy access from Kyoto station (10min cab drive) and walking distance to several temples and the Gion and Higashiyama old districts. Staff was very helpful and spoke good English. Rooms in traditional Japanese style (with tatamis and futons) were spacious and comfortable. We had the traditional Japanese breakfast they serve in the room and it was very good. They have a small onsen and it was good to be able to enjoy that at the end of the day too. Excellent stay overall.

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Very nice tatami rooms and Japanese breakfast

Location was very convenient. Close to Gion and Hanamikoji Street. Walked to old streets Ninenzaka, Sannenzaka leading to Kiyomizu dera Temple. Service was superb. Enjoyed the kaiseki dinner and breakfast.

We were looking forward to a traditional property in a rustic setting but ryokan turned out to be a 4-storey building with 14 rooms!

This small hotel was a great combination of traditional Japanese accommodation with some modern conveniences (private bathroom and toilet, TV, air conditioning etc.) The staff were so helpful at check-in and that continued throughout our stay. The traditional Japanese room was really spacious and comfortable for three of us. Each morning staff cleared away our traditional bedding and laid out the breakfast which was absolutely fabulous. We would highly recommend the Japanese breakfast - what a great way to start the day. The Tatami beds were really comfortable. We chose to have the Kyo-kaiseki dinner on our last night (pre-booked before our arrival). That was a wonderful way to celebrate our stay, with nine courses of truly delicious food. It was quite expensive but really worth it for this gourmet meal. The location was so good, we just walked to everywhere around the Gion district. I would have no hesitation in recommending Ryokan Kinoe to anyone.

There wasn't anything that I didn't like but the adherence to some strict rules like using the provided slippers when entering the Ryokan but taking them off in your room is a learning experience for non-Japanese :-)