Proximity to Rye. Quiet room. Friendly, responsive, very helpful staff. Comfortable bed. Spacious bedroom and bathroom. Good onsite parking.

Common parts were dated though we were told that this there is a rolling renovation programme in place. A more powerful shower would have been appreciated too.

I loved the location of the hotel! It was close to the town and easy to get to. We enjoyed the complimentary items in the hotel room such as tea, coffee and water. Although, the room provided only one can of water between two people. There were plenty of towels and a spacious bathroom. The receptionist was welcoming. The breakfast was lovely!

The reception desk should be manned better but understand, maybe they were short staffed. We had to wait for quite a while to check out and people could see that we were waiting. The bed was uncomfortable. The cleaners in the hallway were talking really loudly and the walls are thin. The bathrooms are outdated and the curtains are not black out curtains.

Lovely out look from my room

The staff are friendly. Car park is very useful. Location is convenient. Rooms a bit dated but clean and got everything you need, even cans of water! We had room 4 on ground floor this time and that was the nicest room so far we have stayed in at this hotel.

It is a little bit dated but is still fine.

工作人员非常友善，早餐相当赞，房间舒适温馨

Wonderful location just a short walk from the town and situated on the river with lovely views. Staff were amazing.

Unfortunately the restaurant was shut. We did book the hotel aware that one of our 2 nights the restaurant would be shut but we were looking forward to eating there on the night it said it was open. Sadly we got there and we were told the restaurant was closed. Having said that we were allowed to get a takeaway and sit in the restaurant and have a drink also. It was lovely and staff were attentive. The hotel was a little tired but my mother and I really did enjoy our stay here

The Staff here are lovely - so friendly and helpful... they made us feel very relaxed. The car park at the hotel is a bonus in Rye as not many properties have them, and the hotel is right on the river which is really pretty from the dining room. Bathroom was spotlessly clean. Bed was comfortable.

Some of the fittings and fixtures are a little bit dated.

close to town

no evening meal available. curtains had stains on, cobwebs in bedroom on windows and ceiling, dirty bathroom light and a pink medicine tablet on the floor possibly from a previous client, sausage on breakfast tasted like vegetarian which I didn’t request and the pouched egg was underdone