Good location

Lots of stairs with no elevator, difficult to access with a stroller and several suitcases

Really nice, great location in historic area, quiet, responsive staff that quickly responded to one of the concerns/requests during our stay.

-Hairs from previous guests in the bathroom. -apartment doesn't work for Correos Paq Mochila. Before booking, I asked the property if they could receive our bags. They said yes, and that they would provide Correos with a code. However, by mere chance, I learned the day the bags were to be dropped off, that I (not the property) had to give Correos the code to enter the building and apartment. Too late for organizing with Correos at that point! Correos later told me they actually had a code but they were not able to enter the place. a bit disorganized on the property's end, and we ended up having to pick up our luggage elsewhere and pay additional fees for that.

layout

shower could have been hotter and heating was slightly tricky to operate

Centrally located.

Comfortable apartment. Spacious. In the old town and within walking distance to all the attractions and restaurants. Great internet and lovely hot water with good pressure.

no kettle so tried to boil water on the stove but couldn’t get stove working. They need some instructions. Likewise it took a couple of days to get the towel rail heater going. Also nothing about the local area. It was on the last day we discovered a little supermarket close by. Other properties we have stayed in have recommendations and information about the local area. While these might seem petty issues it stopped this apartment being 5*

very central location in Santiago! we had all amenities that we needed, even laundry necessities! it was a perfect apartment

only issue was that the interior windows were open and your able to see the interior of the apartments under you and they can also see you. We covered the vulnerable areas. Maybe this is something the team can look into.

Good location, facilities & All

Location, cleanliness.

A little more info on what to do with trash. We got the info from one of the housekeeping staff just by chance. Not a big deal.

Great location Good facilities Easy access

No curtains to light well windows so light from apartments above and below flooded in until the occupants of those units went to bed and turned their lights off (about 11pm) - made it very difficult to get to sleep. it should be noted that 5pm is a late check in time for some pilgrims completing their walks in the early afternoon (That said it did not affect us as we got in from Muxia at around 5pm anyway)

very central, super clean and spacious !

everything was perfect!! beautiful, ultra clean, spotless! comfortable and in the center of old historic town!

nothing

Great location in the old town. Plenty of room with all the necessary inclusions. Enjoyed sitting on the balcony people watching.

There were some voices heard on the street late at night but only a concern for very light sleepers.

The location was amazing, on a busy street overlooking beautiful buildings. 10 mins walk to the airport bus and 5 minutes to the Cathedral.

The fold down beds were not good for older teenagers. The top bunk ladder was not secure and the bed creaked very loudly with every movement.

the location to the Centre!

we weren’t able to access the apartment until 5:00 p.m. unheard of!

Beautiful, spacious apartment in the city centre. Lovely and clean with great facilities. Close to sightseeing, shops and restaurants.

Although the apartment was well soundproofed we were woken every night in the early hours by the noise outside, loud singing and shouting. We managed to get back to sleep on each occasion though.

Great place, but between confirming the booking and arriving at the room I received 13 emails from them.

superb central location in the old town with an abundance of facilities close by. Modern, clean and spacious apartment.

NA

Access to inner old town.

2 story climb to rooms

Very close to the Cathedral, shops, restaurants. Beautiful little flat, very well laid out with lots of thoughtful touches that made it easy to be in the space - hooks where you needed them, scissors in the kitchen, etc. Highly recommend!

Watch your head in the bathroom! It is fine for short people but someone tall may find the odd ceiling angles a bit challenging. May have only been our flat(#2).

Location. Well appointed modern apartment with every convenience. Very clean!

Toaster knocked out the electricity a couple of times.

The location of the apartment is very close to the city center, very convenient.

None

Great location and a lovely comfortable flat with a well equipped kitchen.

The apt was great! Great location.

A lot of steps, but not that bad. The washer/dryer combo was difficult/different than what we are used to.

Beautiful apartment, good location. Perfect choice!